Apprentice ICT Specialist

3 days ago


Chipping Norton, Oxfordshire, United Kingdom Precision People Full time
The Role:

Salary: up to £36k DOE

Generous Company Pension Contribution

Precision Recruitment UK Ltd is seeking a highly motivated and technically skilled Service Support Engineer to provide technical support for their in-vehicle and out-station camera systems and back-office software.

This role will be responsible for troubleshooting customer issues, providing technical guidance, and ensuring optimal system performance.

Key Responsibilities:
  1. Provide first-line technical support to customers experiencing issues with in-vehicle and out-station camera systems and back-office software.
  2. Collaborate with internal teams (DevOps) to ensure customer satisfaction.
  3. Stay up-to-date on the latest technologies related to in-vehicle camera systems and back-office software.
  4. Participate in ongoing training programs to maintain technical expertise.
  5. May provide on-site technical support to customers when necessary (depending on location).
The Ideal Candidate:

The successful Technical Support Engineer will have a minimum of 2 years of experience in technical support, preferably in a hardware and software environment, as well as the following key skills:

  1. Strong understanding of computer hardware and software principles.
  2. Experience troubleshooting electronic devices and software applications.
  3. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
  4. Strong working knowledge of Linux systems a plus.
  5. Strong working knowledge of network infrastructure.
  6. Experience with video surveillance systems and software a plus.


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