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Apprentice ICT Specialist
2 months ago
Salary up to £36k DOE
Generous Company Pension Contribution
Precision People is seeking a highly motivated and technically skilled Service Support Specialist to provide technical support for their in-vehicle and out-station camera systems and back-office software.
Key Responsibilities- Provide first-line technical support to customers experiencing issues with in-vehicle and out-station camera systems and back-office software.
- Collaborate with internal teams (DevOps) to ensure customer satisfaction.
- Stay up-to-date on the latest technologies related to in-vehicle camera systems and back-office software.
- Participate in ongoing training programs to maintain technical expertise.
- May provide on-site technical support to customers when necessary (depending on location).
The successful Service Support Specialist will have a minimum of 2 years of experience in technical support, preferably in a hardware and software environment, and possess the following key skills:
- Strong understanding of computer hardware and software principles.
- Experience troubleshooting electronic devices and software applications.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
- Strong working knowledge of Linux systems a plus.
- Strong working knowledge of network infrastructure.
- Experience with video surveillance systems and software a plus.