Learning and Development Coordinator
3 weeks ago
Who are we?
Morson Training is a leading provider of high-quality training courses across rail, health, safety and first aid, construction and mental health.
Our experienced trainers deliver classroom and onsite training across the UK, supporting individuals and businesses through every stage of their educational journey.
We offer a range of training solutions, including classroom-based and practical training, with our rail training centres in Salford and Canning Town, London equipped with replica rail tracks.
Our goal is to provide administrative support and query resolution for all internal and external customer training requests, ensuring efficient and effective training coordination for our trainers and assessors.
Key Responsibilities:
- Provision of administrative support and query resolution for customer training requests.
- Arrangement of suitable training and/or assessments.
- Maintenance of strong communication skills and customer service orientation.
- Organisation of training and assessments for internal and external customers.
- Ensuring compliance with client standards and internal quality standards.
Key Competencies:
- Flexibility and adaptability.
- Problem-solving skills.
- Interpersonal skills.
- Customer service orientation.
- Pro-active and enthusiastic attitude.
- Attention to detail.
Requirements:
- Organised and efficient administrative skills.
- IT literacy and proficiency in Microsoft Office suite.
- Previous experience working in a busy coordination environment.
- Previous experience dealing with data and producing statistics for management reporting.
- Confident communication skills, both written and verbal.
- Self-motivation and ability to work to deadlines.
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