Assistant Food and Beverage Manager

1 month ago


Crawley, United Kingdom Copthorne Hotel Effingham Gatwick Full time
Job Title: Assistant Food and Beverage Manager

We are seeking a highly skilled and experienced Assistant Food and Beverage Manager to join our team at the Copthorne Hotel London Gatwick. As a key member of our management team, you will be responsible for ensuring the smooth operation of our food and beverage department, providing exceptional customer service, and leading a team of dedicated staff.

Key Responsibilities:

  • Plan and organize all food and beverage operations to ensure seamless service delivery
  • Manage and train the food and beverage team to deliver outstanding customer service
  • Communicate effectively with the management team and attend meetings as required
  • Respond promptly to guest feedback and resolve issues to a satisfactory outcome
  • Work within budgeted guidelines to ensure effective planning and forecasting of food and beverage activities
  • Drive upsells and sales to maximize revenue
  • Participate in duty management shifts as required
  • Achieve food and beverage key performance indicators

Requirements:

  • Proven experience in food and beverage management, preferably in a similar role
  • Excellent customer service skills and ability to lead by example
  • Strong organizational and communication skills
  • Ability to work well under pressure and as part of a team
  • Flexibility to work evenings and weekends as required

About Us:

The Copthorne Hotel London Gatwick is a charming 16th-century farmhouse surrounded by landscaped gardens and tranquil woodlands. With easy access to Gatwick International Airport and a 30-minute journey from central London, the hotel is popular with leisure and business travelers alike.

Benefits:

  • Competitive salary and benefits package
  • Opportunities for career development and progression
  • Discounted accommodation and food and beverage rates
  • Free car parking and gym access


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