Food & Beverage Assistant- Full Time -live in
6 months ago
**The Copthorne Hotel London gatwick, is seeking a Food and Beverage Assistant to work closely with management to ensure a high standard of customer service is maintained at all times.**
**As Food and Beverage Assistant your Key Responsibilities Include**:
- To assist in the planning and organisation of all Food & Beverage operations on a daily basis to ensure its smooth running.
- To work closely with the Food & Beverage Supervisor to ensure that all outlets are operating efficiently at all times.
- To ensure stocks are kept to the right level.
- The deal effectively with customers at all times in order to develop customer relations and contact
- To ensure that outstanding customers service is offered to our guests at all service points, both from an individual and management perspective.
- To attend any meetings as requested by your line manager
- To be responsible for float during shift ensuring correct balance at end of shift.
- To carry out all reasonable tasks as may be requested.
- To check the service of food & beverages.
- To seat and greet all customers.
- Check restaurant diary on a daily basis.
- To behave at all times in a manner which projects a good Company image to colleagues and guests, and ensure safe, hygienic working conditions.
**The Experience & Qualifications required of a Food and Beverage Assistant are**:
- People management experience, particularly within the Food and Beverage industry would be advantageous.
- Outstanding customer service skills.
- Good organisational skills.
- The ability to work well under pressure and maintain a professional approach.
- The ability to work as part of a team.
- Experience working with payments.
- Experience of Micros computer system.
**About the Hotel**
The Copthorne Hotel London Gatwick is a charming 16th century farmhouse surrounded by landscaped gardens and tranquil woodlands. With easy access to Gatwick International Airport and a 30 minute journey from central London, the hotel is popular with leisure and business travelers alike.
The hotel offers comfortable guest rooms that come complete with all the comforts of home and feature internet access, tea and coffee making facilities and an iron and ironing board. Dining facilities include The Brasserie, which offers a buffet style menu and the Lion D’Or Restaurant, which offers a traditional British menu. The Library Bar provides the ideal setting to enjoy traditional afternoon tea and light snacks.
**About the Group**
Millennium Hotels and Resorts owns and operates a portfolio of over 120 hotels worldwide. In Europe, our 21 hotels provide the perfect gateway to explore landmark locations, with many iconic attractions and business hubs close by.
Properties under the group are placed into four collections; Leng’s Collection, M Social Collection, Millennium Collection and Copthorne Collection. Each collection has its own distinct personality, character and clearly defined hotel brands within it; tailored to suit different types of guests
**For you**
We offer a benefits package including:
- Social Events, Wellbeing and Team Activities
- Training and development
- Cash Health Plan cover option available
- Apprenticeship/Placement opportunities
- Career development and salary reviews
- Interest free Season Ticket Loan Scheme
- Uniform (Laundry / Dry Cleaning for Uniform)
- Meals Provided on Duty
- Length of Service related holiday scheme
- Eye Care Vouchers
- Employee Discounted Accommodation and F&B
- Life Assurance
- Recommend a Friend Scheme and many more.
... As well as real opportunities to develop and gain promotion within the industry.
We are an equal opportunities employer.
To improve compliance with identity document validation, successful applicants will provide their right to work in UK which will be verified using Trust ID Scanners and Software.
**Job Types**: Full-time, Permanent
**Benefits**:
- Discounted or free food
- Employee discount
- On-site parking
Day range:
- Monday to Friday
- Weekend availability
Shift:
- Day shift
**Experience**:
- Food & Beverage: 1 year (preferred)
Work Location: In person
Reference ID: Food & Beverage Assistant
- London Gatwick
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