Customer Engagement Lead

About the RoleIn this dynamic position, you'll collaborate with cross-functional teams and key stakeholders to shape and execute a roadmap that aligns with our vision.Your mission will be to ensure our web platforms deliver outstanding functionality and a seamless customer experience, supporting current needs while driving continuous improvements.Key...

Key ResponsibilitiesAs a Customer Engagement Product Lead, you will be responsible for building expert knowledge of our web CMS platforms, supporting content creation, analytics, and optimal publishing processes.You will provide training on CMS platforms, SEO best practices, and ad-hoc support for content teams, ensuring the technologies align with evolving...

Job DescriptionWe are looking for a Customer Engagement Strategist to lead the development and delivery of our web-based customer engagement platform.In this role, you will work closely with internal and external stakeholders to shape and execute a roadmap that aligns with our client's vision.Your responsibilities will include:Researching and planning a...

Solutions Manager Opportunity:We are looking for a talented Customer Engagement Solutions Manager to lead the strategic planning and delivery of our web-based customer engagement platform. As a seasoned professional in digital delivery management, you will be responsible for ensuring our web platforms deliver outstanding functionality and a seamless customer...

Job DescriptionThis is a permanent full-time position, offering a hybrid working pattern – home-based combined with at least 4 times a month in beautiful HQ offices in Buckinghamshire. The role involves Researching, planning, and delivering a strategic roadmap to enhance online customer engagement, Collaborating with internal and external development teams...

Unlock Your Potential with F.J. WILSON\As a Customer Journey Product Owner, you will play a pivotal role in shaping the user experience of our web platforms.\Focused on delivering exceptional digital experiences, you will work closely with other teams and stakeholders to execute a strategy that drives business growth and customer satisfaction.\About F.J....

We are seeking a seasoned Senior Customer Engagement Specialist to join our team at Kenvue. As a key member of our Pharmacy Team, you will be responsible for developing accurate sales forecasts and reports, establishing a sales plan and specific project plan for key accounts, and analyzing customer business opportunities and threats.The successful candidate...

Job DescriptionOur client is a one-of-a-kind not-for-profit organisation who values longevity in their employees' careers and staff development.We are looking for a Web Engagement Strategist to lead the strategic planning and delivery of our web-based customer engagement platform.The ideal candidate will have experience with web platform related SDLC,...

Sales & Customer Service RepresentativeWe have an excellent opportunity for a Sales & Customer Service Assistant to join our team in Slough. As a Sales & Customer Service Assistant, you will be responsible for delivering exceptional customer service and meeting sales targets.Main Responsibilities:Meet Customers: Face-to-face interactions with customers...

Job Title: Customer Experience LeadWe are seeking a motivated and experienced professional to join our team as a Customer Experience Lead. As a key member of our operations team, you will be responsible for ensuring that our customers receive exceptional service.At Dreams Ltd, we pride ourselves on providing the best possible experience for our customers. We...

Job DescriptionThe Customer Experience Lead will be responsible for driving business growth and development within the Oral Care & Booker category at Kenvue. This role will involve building and maintaining strong relationships with key customers, including Tesco.Main Responsibilities:Development of joint business plans with key retailers to ensure delivery...

Job Description:In this dynamic role, you'll work closely with other teams and key stakeholders across FJWilson Talent Services to shape and execute a roadmap that aligns with our vision. Your mission will be to ensure our web platforms deliver outstanding functionality and a seamless customer experience, supporting current needs while driving continuous...

Job OverviewAs a seasoned professional in customer success, you will be responsible for leading a team of 20 account managers and account executives. Your primary goal will be to instill customer success within the KAM team, while developing and implementing processes to optimize efficiency.The company is looking for someone with a highly commercial mindset,...

About the RoleHCP Group is seeking an experienced Service Team Manager to join our Aftersales department. As a key member of our team, you will be responsible for leading a team of technicians and driving business growth through excellent customer service.The successful candidate will have a proven track record of managing teams and delivering high-quality...

We are seeking a talented Customer Development Lead to join our team at Kenvue. As a key member of our Pharmacy Team, you will be responsible for building relationships with key decision makers for new and established e-pharmacy accounts.The successful candidate will have experience within the FMCG environment and be able to demonstrate a proven track record...

Become a Part of Our Team at F.J. WILSON\As a Web Engagement Lead, you will lead the strategic planning and delivery of our web-based customer engagement platform, ensuring seamless customer experiences and outstanding functionality.\Focused on driving business growth through exceptional digital experiences, you will collaborate with cross-functional teams...

About Our Organisation F.J. WILSON is a well-respected not-for-profit organisation known for its commitment to creating exceptional digital experiences and driving customer engagement. We are seeking a highly skilled Web Platforms Product Owner to lead the strategic planning and delivery of our web-based customer engagement platform. Salary Package The...

Job Summary:A highly skilled Senior Customer Service Adviser is required to manage and enhance customer relationships for a leading global innovator in the food and beverage sector. Located in High Wycombe, this role involves handling complex client requirements, ensuring seamless order processing, and delivering exceptional service.About the Company:The...

Job Description\We are seeking a talented Customer Experience Manager to join our team at John Lewis High Wycombe. As a key member of our team, you will be responsible for delivering exceptional customer service and educating customers on our products and techniques.\Main Responsibilities\\To lead a team of artists and educators in providing excellent...

We are seeking a dedicated Customer Service Team Lead to join our team at Dreams Ltd in High Wycombe. As a key member of our customer service team, you will play a vital role in providing exceptional customer experiences and ensuring the smooth operation of our store environment.Job SummaryThis is an exciting opportunity for a motivated individual with...