Web Engagement Strategist

3 weeks ago


High Wycombe, Buckinghamshire, United Kingdom FJWilson Talent Services Full time £52,000

Job Description:

In this dynamic role, you'll work closely with other teams and key stakeholders across FJWilson Talent Services to shape and execute a roadmap that aligns with our vision. Your mission will be to ensure our web platforms deliver outstanding functionality and a seamless customer experience, supporting current needs while driving continuous improvements.

Key Responsibilities:

  • Research, plan, and deliver a strategic roadmap to enhance online customer engagement.
  • Collaborate with internal and external development teams using Agile/Sprint methodologies to design and implement new solutions.
  • Identify customer pain points, write and prioritise user stories, and define clear acceptance criteria for testing.
  • Build expert knowledge of our web CMS platforms, supporting content creation, analytics, and optimal publishing processes.
  • Provide training on CMS platforms, SEO best practices, and ad-hoc support for content teams.


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