Client Manager

2 months ago

Leeds, Leeds, United Kingdom TransUnion LLC Full time
About the Role

We are seeking a highly skilled Client Manager to join our team at TransUnion LLC. As a Client Manager, you will be responsible for delivering exceptional account management services to our clients, ensuring their needs are met and exceeded.

Key Responsibilities
  • Develop and maintain strong relationships with clients to understand their business needs and goals.
  • Provide proactive and reactive support to clients, ensuring timely resolution of issues and concerns.
  • Collaborate with internal teams to identify and implement solutions that meet client needs and drive business growth.
  • Conduct regular business reviews with clients to assess their satisfaction and identify areas for improvement.
  • Develop and implement strategies to improve client retention and increase revenue growth.
Requirements
  • 3+ years of experience in a client-facing role, preferably in the credit reporting or related industry.
  • Strong communication and interpersonal skills, with the ability to build and maintain strong relationships with clients and internal stakeholders.
  • Proven problem-solving and analytical skills, with the ability to identify and implement solutions that meet client needs.
  • Ability to work in a fast-paced environment and prioritize multiple tasks and deadlines.
  • Strong technical skills, with experience using software applications such as Salesforce and Microsoft Office.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.
How to Apply

If you are a motivated and results-driven individual with a passion for delivering exceptional client service, please submit your application, including your resume and a cover letter, to [insert contact information].

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