Client Manager

3 weeks ago


Leeds, Leeds, United Kingdom Transunion Full time
Job Title: Client Manager

About the Role:

We are seeking a skilled Client Manager to join our team at TransUnion. As a Client Manager, you will be responsible for delivering high-quality account management for your portfolio of clients, serving as the key interface between the client and our internal business units.

Key Responsibilities:

- Assist clients in achieving their desired outcomes when using TransUnion's products and solutions.
- Improve user onboarding time and experience.
- Facilitate product adoption through established relationships.
- Increase customer retention through relationship-focused client management.
- Increase customer satisfaction through product adoption and post-adoption support.

Requirements:

- 3 or more years of experience in credit reporting or a related industry.
- Experience with Salesforce and data analysis.
- Strong problem-solving and critical thinking skills.
- Ability to demonstrate real-time insight, flexibility, and sound judgment.

What We Offer:

- Competitive salary and bonus scheme.
- 26 days' annual leave + bank holidays.
- Global paid wellness days off.
- Generous contributory pension scheme.
- Private healthcare and wellbeing programs.

About Us:

TransUnion is a global business that offers specialist services in fraud, identity, and risk management. We support organizations across various sectors, including finance, retail, and telecommunications.

How to Apply:

If you are a motivated and experienced professional looking for a new challenge, please submit your application. We look forward to hearing from you.
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