Client Relationship Manager

6 days ago


Leeds, Leeds, United Kingdom Transunion Full time

At TransUnion, we're seeking a skilled Client Manager to drive high-quality account management for our clients.

Key Responsibilities:

  • Deliver exceptional client experiences through proactive relationship management.
  • Assist clients in achieving their desired outcomes using TransUnion's products and solutions.
  • Improve user onboarding time and experience.
  • Facilitate product adoption through established relationships.
  • Increase customer retention through relationship-focused client management.
  • Increase customer satisfaction through product adoption and post-adoption support.

Requirements:

  • 3+ years of experience in credit reporting or a related industry.
  • Proficiency in Salesforce and data analysis.
  • Strong problem-solving and critical thinking skills.
  • Ability to communicate effectively with clients and internal stakeholders.

What We Offer:

  • Competitive salary and bonus scheme.
  • 26 days' annual leave + bank holidays.
  • Global paid wellness days off + a bonus day off to celebrate your birthday.
  • A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan.
  • Private healthcare + a variety of physical, mental, and financial fitness wellbeing programmes.

TransUnion is an equal opportunities employer and welcomes applications from diverse candidates.



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