Claims Auditor

4 weeks ago

Tonbridge, Kent, United Kingdom Trinity Claims Full time
Claims Auditor

Trinity Claims is a leading claims management company that designs and delivers innovative claims strategies to meet the needs of our partners. Our team of talented professionals has a proven track record in leading and delivering change in insurance companies.

Key Responsibilities:
  • Review and assess claims handling across 40 claims per month to identify areas for improvement.
  • Collaborate with the Claims Team, Directors, IT, and MI Management Team to propose and implement design improvements.
  • Highlight training needs from audited cases and develop a plan to address them.
  • Develop a summary MI report to report monthly on Audit findings.
  • Review and develop Trinity's Audit capability across all Household claim perils and Gadget claims.
  • Manage Technical Audits each calendar month, providing immediate feedback to SMT during the month as issues arise and reporting full results at month end.
Requirements:
  • 3-5 years of experience in insurance claims handling and/or claims supervisory roles.
  • Knowledge of Household Policy Structure, covers, and £limits/excesses.
What We Offer:
  • On-site gym
  • Free breakfast (when working at the Tonbridge site)
  • Performance-based bonus
  • Cost of Living salary review every October
  • Employee of the month & employee of the year awards
  • Refer a Friend bonus of £750 per placement
  • 25 days of holiday a year, plus Bank Holidays
  • Company sick pay scheme (1 week per 1 year of service, total up to 12 weeks full pay)
  • 1 fully paid charity day a year
  • Employee Assistance Program (EAP) – for you and your immediate family
  • Life insurance for employees between the age of 18 and 66 years old, 4x salary, starting on the first day of employment
  • Enhanced pension contribution options
  • Opportunity to gain professional qualifications through Trinity Academy and Apprenticeship programs

We are proud to be an equal opportunities employer, committed to diversity and inclusion. We do not tolerate discrimination or harassment of any kind based on race, religion, sexual orientation, gender, age, disability, or any of the characteristics protected by law.

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