Senior IT Infrastructure Support Specialist
2 weeks ago
The J. & J. Denholm Limited (The Denholm Group) is a leading international shipping and logistics company with a long history of innovation and excellence. We are currently seeking an experienced IT Infrastructure Support Specialist to join our team in this exciting new role.
Key Responsibilities
- Provide technical support and maintenance for the IT infrastructure, including hardware and software issues.
- Troubleshoot and resolve hardware and software issues directly at user locations, ensuring minimal downtime and optimal performance.
- Install, configure, and maintain computer systems, peripherals, and network devices.
- Perform regular maintenance and updates on IT equipment and systems.
- Educate users on best practices and provide guidance on IT-related queries.
Requirements
- Experience in IT support or a similar role.
- Proficiency in operating systems, networking fundamentals, video conferencing, troubleshooting, and common IT support tools.
- Bachelor's degree in information technology, computer science, or a related field.
- Relevant certifications in this field are preferred.
Working Environment
- The successful candidate will be part of a dynamic team working on a wide range of IT projects and initiatives.
- The role will involve working closely with other departments to ensure that the IT infrastructure meets the needs of the business.
- The ideal candidate will be able to work independently and as part of a team, with excellent communication and problem-solving skills.
About Us
The Denholm Group is a family-owned business with a long history of innovation and excellence. We are committed to providing our employees with a positive and supportive work environment, and to investing in their development and growth. We are an equal opportunities employer and welcome applications from all qualified candidates.
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