Senior IT Infrastructure Support Specialist

2 weeks ago


Yeovil, Somerset, United Kingdom J. & J. Denholm Limited (The Denholm Group) Full time
Job Overview

The J. & J. Denholm Limited (The Denholm Group) is a leading international shipping and logistics company with a long history of innovation and excellence. We are currently seeking an experienced IT Infrastructure Support Specialist to join our team in this exciting new role.

Key Responsibilities

- Provide technical support and maintenance for the IT infrastructure, including hardware and software issues.
- Troubleshoot and resolve hardware and software issues directly at user locations, ensuring minimal downtime and optimal performance.
- Install, configure, and maintain computer systems, peripherals, and network devices.
- Perform regular maintenance and updates on IT equipment and systems.
- Educate users on best practices and provide guidance on IT-related queries.

Requirements

- Experience in IT support or a similar role.
- Proficiency in operating systems, networking fundamentals, video conferencing, troubleshooting, and common IT support tools.
- Bachelor's degree in information technology, computer science, or a related field.
- Relevant certifications in this field are preferred.

Working Environment

- The successful candidate will be part of a dynamic team working on a wide range of IT projects and initiatives.
- The role will involve working closely with other departments to ensure that the IT infrastructure meets the needs of the business.
- The ideal candidate will be able to work independently and as part of a team, with excellent communication and problem-solving skills.

About Us

The Denholm Group is a family-owned business with a long history of innovation and excellence. We are committed to providing our employees with a positive and supportive work environment, and to investing in their development and growth. We are an equal opportunities employer and welcome applications from all qualified candidates.

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