Head of Resident Services

4 weeks ago


Stanmore, Greater London, United Kingdom Rendall & Rittner Full time

Unlock a Rewarding Career Opportunity

Rendall & Rittner, a renowned Residential Leasehold Property Management company, is seeking a skilled Head of Resident Services to join their team.

This is an exceptional chance to grow your career with a respected company that values customer satisfaction and team collaboration.

Key Responsibilities:

  • Lead the resident services team to deliver exceptional customer experiences.
  • Develop and implement strategies to enhance resident satisfaction and engagement.
  • Collaborate with the property management team to resolve resident concerns and issues.
  • Provide training and guidance to team members to ensure excellent customer service.
  • Monitor and analyze resident feedback to inform service improvements.

Requirements:

  • Proven experience in resident services or a related field.
  • Excellent leadership and communication skills.
  • Ability to work collaboratively with the property management team.
  • Strong analytical and problem-solving skills.
  • Passion for delivering exceptional customer experiences.

About Rendall & Rittner:

Rendall & Rittner is a respected property management company that values customer satisfaction and team collaboration. We offer a competitive salary and benefits package, as well as opportunities for career growth and development.

How to Apply:

Interested candidates should submit their application, including a cover letter and resume, to Rendall & Rittner. We look forward to hearing from you.



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