Residential Property Management Lead

2 weeks ago


Stanmore, Greater London, United Kingdom Rendall & Rittner Full time

Award-Winning Opportunity in North London

Rendall & Rittner, a renowned Residential Leasehold Property Management company, is seeking an exceptional individual to fill the role of Head Concierge at Stanmore Place.

With its modern development located in the London Borough of Harrow, this fantastic opportunity offers a unique blend of challenges and rewards. As a Head Concierge, you will be responsible for creating a positive and safe environment for residents, guests, and the team.

Key Responsibilities:

  • Lead by example, demonstrating exceptional customer service skills and inspiring others to follow suit.
  • Proactively seek opportunities to drive performance and improve resident satisfaction.
  • Skilled in handling feedback effectively, serving as the main point of contact for all queries.
  • Build strong working relationships with residents, guests, and external contractors.
  • Demonstrate a track record of delivering great customer service, managing complaints, working safely, and thriving in a team environment.

Benefits Package:

  • A competitive salary of £30,000 - £32,000 per annum, depending on experience.
  • A comprehensive benefits package, including a pension plan, employee assistance programs, and exclusive savings on entertainment, travel, dining, shopping, health, and fitness.
  • Opportunities for career growth and professional development through fully funded training programs.
  • Enjoy 16 days of holiday plus national holidays, as well as optional overtime available across the Rendall & Rittner portfolio.

About Rendall & Rittner:

We are a respected leader in residential leasehold property management, dedicated to delivering first-class services to our clients. Our commitment to excellence is reflected in our award-winning reputation and exceptional staff.



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