Customer Service Director

4 days ago


Stanmore, Greater London, United Kingdom Rendall & Rittner Full time

Join Our Team as Head Concierge

Rendall & Rittner, a respected Residential Leasehold Property Management company, is seeking a skilled Head Concierge to lead customer service efforts at Stanmore Place in North London.

This is a fantastic opportunity for a motivated and experienced professional to create a positive and safe environment for residents, guests, and the team, while delivering exceptional customer service and driving performance improvement initiatives.

About the Role:

  • Develop and implement strategies to drive performance improvement and increase resident satisfaction, leveraging your expertise in customer service and property management.
  • Maintain accurate records and reports on resident interactions and feedback, providing insights for continuous improvement.
  • Collaborate with the concierge team to ensure seamless delivery of customer service and efficient resolution of resident queries.

Requirements:

  • Minimum 3 years of experience in customer service or property management, with a proven track record of success.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with residents, guests, and team members.
  • Able to work effectively in a fast-paced environment and prioritize tasks to meet deadlines.

Our Offering:

  • A competitive salary of £31,500 - £33,500 per annum, based on experience.
  • Opportunities for career advancement and professional development within the company.
  • A comprehensive benefits package, including pension scheme, employee assistance program, and access to exclusive discounts and perks.

  • Store Director

    4 weeks ago


    Stanmore, Greater London, United Kingdom SKY Full time

    Job Title: Store DirectorAbout the role:As a Store Director at SKY, you will be responsible for inspiring and leading your shop team to consistently provide a great experience for our customers, as well as achieving exceptional commercial results.Key responsibilities:• Role model our values every day, placing our customers and colleagues at the heart of...


  • Stanmore, Greater London, United Kingdom GLG Vets Full time

    As a seasoned veterinary professional, you will play a pivotal role in delivering exceptional animal care at GLG Vets, a leading veterinary practice in the UK. Based in a modern facility in Middlesex, you will be part of a dedicated team, working closely with veterinary assistants, nurses, and other experts to provide top-quality veterinary services.Key...


  • Stanmore, Greater London, United Kingdom Brook Street UK Full time

    Senior Lettings Manager, StanmoreAbout the Role:We are seeking an experienced and ambitious Senior Lettings Manager to lead our Stanmore office. This is a fantastic opportunity for someone who thrives on recognition and aspires to excel in everything they do.Key Responsibilities:Manage and motivate a team of lettings professionalsDevelop and implement...

  • Service Lead

    2 days ago


    Stanmore, Greater London, United Kingdom Ember Inns Full time

    Serve up a great experience at Ember Inns! As a Shift Supervisor, you'll be part of our dynamic team, driving sales and profitability through excellent customer service.We're offering a salary of £19,000 - £21,000 per annum, depending on experience, plus benefits and opportunities for advancement.About the Role:Lead by example, demonstrating strong...


  • Stanmore, Greater London, United Kingdom SKY Full time

    At SKY, we're committed to delivering exceptional customer experiences that exceed our customers' expectations. As a Strategic Procurement Expert, you'll play a critical role in ensuring the success of our customer service estate.The jobAbout the JobThis is an exciting opportunity to join our Corporate and Business Procurement team as a Strategic Procurement...


  • Stanmore, Greater London, United Kingdom PH Jones Full time

    Job OverviewEmbracing flexibility and growth, we are seeking a skilled Gas Engineer to join our expert Gas Service and Repair Team in Stanmore and surrounding areas.This is an excellent opportunity to expand your portfolio while enjoying a flexible work schedule.We offer:Uncapped, competitive earnings with enhanced out-of-hours ratesWeekend working incentive...

  • Commercial Director

    2 weeks ago


    Stanmore, Greater London, United Kingdom SKY Full time

    Job Description:We are seeking a highly motivated and commercially aware individual to join our team as a Commercial Manager. The successful candidate will have a strong analytical mind and excellent communication skills, with the ability to work closely with our product P&Ls to develop and execute commercial plans.Key Responsibilities:Develop and execute...


  • Stanmore, Greater London, United Kingdom Brook Street NMR Full time

    Opportunity for Experienced Senior Lettings ManagerWe are seeking a highly successful and experienced Senior Lettings Manager to join our award-winning Estate Agency in Stanmore. As a key member of our team, you will be responsible for driving business growth and excellence in customer service.About the RoleCreate and maintain a strong market presence to...


  • Stanmore, Greater London, United Kingdom Rendall & Rittner Full time

    Exciting Opportunity at Rendall & RittnerRendall & Rittner, a renowned Residential Leasehold Property Management company, is seeking a skilled Head of Resident Services to join their team.This is a fantastic career opportunity with a competitive package, offering stability and room for growth.Key Responsibilities:Lead a positive and safe environment for...


  • Stanmore, Greater London, United Kingdom Red Recruit Full time

    About the Role:The ideal candidate will have substantial experience in move coordination, with a strong focus on Household Goods (HHG). This role is pivotal in ensuring the smooth and efficient moving experience for our clients' customers.


  • Stanmore, Greater London, United Kingdom Royal National Orthopaedic Hospital NHS Trust Full time

    Job SummaryThe Royal National Orthopaedic Hospital NHS Trust is seeking a highly skilled and experienced Lead Nurse to join our Infection Prevention and Control (IPC) team. As a key member of our leadership team, you will be responsible for ensuring the smooth running of all operational elements of our IPC service, including surveillance, management, and...


  • Stanmore, Greater London, United Kingdom Royal National Orthopaedic Hospital NHS Trust Full time

    Job SummaryThe Royal National Orthopaedic Hospital NHS Trust is seeking a highly skilled and experienced Lead Nurse to join our Infection Prevention and Control team. As a key member of our team, you will be responsible for ensuring the smooth running of all operational elements of an effective IPC service.Main ResponsibilitiesLead all IPC audit and...


  • Stanmore, Greater London, United Kingdom Royal National Orthopaedic Hospital NHS Trust Full time

    About the RoleThe Royal National Orthopaedic Hospital NHS Trust is seeking an experienced EPR Integration Project Manager to lead the implementation and integration of the EPR system with retained systems and clinical data viewers/archives. The successful candidate will work closely with the EPR Programme Manager, UCLH, and RNOH EPR Solutions Architects to...


  • Stanmore, Greater London, United Kingdom Walsingham Support Full time

    Policy and Compliance SpecialistAre you a seasoned professional with a passion for developing and implementing robust policies and procedures that ensure regulatory compliance and drive continuous improvement in the social care or quality and compliance sector?We are seeking a highly skilled Policy and Compliance Specialist to join our Quality Directorate at...


  • Stanmore, Greater London, United Kingdom Rendall & Rittner Full time

    Rendall & Rittner, a reputable property management company, seeks an exceptional Night Concierge to join their team. This exciting opportunity offers a fantastic package and career growth.Key Responsibilities:Create a positive and safe environment for residents, guests, and colleaguesExpertly handle customer service, leading and engaging othersProactively...


  • Stanmore, Greater London, United Kingdom Rendall & Rittner Full time

    Exciting Career OpportunityRendall & Rittner, a renowned Residential Leasehold Property Management company, is seeking a seasoned Head Concierge to join their team.This is a fantastic opportunity for a highly motivated and experienced professional to lead the customer service efforts at Stanmore Place, a modern development in North London.The successful...


  • Stanmore, Greater London, United Kingdom SKY Full time

    As a Store Manager at Sky, you will be responsible for leading a team of retail professionals to deliver exceptional customer experiences and drive commercial results. Your role will involve inspiring and motivating your team to consistently provide a great experience for our customers, while achieving exceptional commercial results.You will have the support...


  • Stanmore, Greater London, United Kingdom Brook Street UK Full time

    Our award-winning Estate Agency client is seeking a highly successful and experienced Senior Lettings Manager to join their Stanmore office.We are looking for an individual who thrives on recognition and aspires to excel in everything they do. This is an excellent opportunity to be part of a highly successful and expanding Estate Agency with a structured...


  • Stanmore, Greater London, United Kingdom Ocado Logistics Full time

    Delivering Excellence in LogisticsOcado Logistics is seeking a skilled Delivery Driver to join our team. As a key member of our logistics operation, you will ensure the safe and timely delivery of customer orders. Your positive attitude and excellent customer service skills will make a significant difference in the lives of our customers.About the...


  • Stanmore, Greater London, United Kingdom Rendall & Rittner Full time

    Career Opportunities in Property ManagementRendall & Rittner, a leading Residential Leasehold Property Management company, is looking for a skilled Head Concierge to join their team at Stanmore Place in North London.This is an exciting opportunity for a dedicated and experienced professional to take charge of customer service operations and drive performance...