Head of Resident Services

7 days ago


Stanmore, Greater London, United Kingdom Rendall & Rittner Full time

Exciting Opportunity at Rendall & Rittner

Rendall & Rittner, a renowned Residential Leasehold Property Management company, is seeking a skilled Head of Resident Services to join their team.

This is a fantastic career opportunity with a competitive package, offering stability and room for growth.

Key Responsibilities:

  • Lead a positive and safe environment for residents, guests, and the team.
  • Expert in customer service, using this expertise to engage and inspire others.
  • Proactive in seeking opportunities to drive the performance of the development.
  • Skilled in handling feedback effectively in the moment, serving as the main point of contact for all queries.
  • Values and supports the team, building strong working relationships with residents, guests, and external contractors.

Why Rendall & Rittner:

Join an established and celebrated company known for delivering first-class property management services.

At Rendall & Rittner, we invest in your professional development with fully funded training programs.

Enjoy exclusive savings on entertainment, travel, dining, shopping, health, and fitness.

Get rewarded with a competitive salary and discretionary bonuses.

Enjoy 16 days of holiday plus national holidays.

Optional overtime available across the Rendall & Rittner portfolio through our in-house 'TSS' temp team.

A team uniform is provided to ensure a polished and consistent appearance.

Be part of a collaborative work environment, where your team and relationships matter.

Secure your future with the Rendall & Rittner Pension scheme.

Access Employee Assistance Programs (EAP) to help with family, health, financial, and work-related matters.

This role will be based at a modern development located in North London, with easy access to the Jubilee line.

The site consists of 22 private blocks and 8 Housing Association blocks with a total of 710 residential apartments and benefits from 24-hour concierge, water fountain features, a lake, playgrounds, residents gym, and private carpark.



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