Head of Resident Services
7 days ago
Exciting Opportunity at Rendall & Rittner
Rendall & Rittner, a renowned Residential Leasehold Property Management company, is seeking a skilled Head of Resident Services to join their team.
This is a fantastic career opportunity with a competitive package, offering stability and room for growth.
Key Responsibilities:
- Lead a positive and safe environment for residents, guests, and the team.
- Expert in customer service, using this expertise to engage and inspire others.
- Proactive in seeking opportunities to drive the performance of the development.
- Skilled in handling feedback effectively in the moment, serving as the main point of contact for all queries.
- Values and supports the team, building strong working relationships with residents, guests, and external contractors.
Why Rendall & Rittner:
Join an established and celebrated company known for delivering first-class property management services.
At Rendall & Rittner, we invest in your professional development with fully funded training programs.
Enjoy exclusive savings on entertainment, travel, dining, shopping, health, and fitness.
Get rewarded with a competitive salary and discretionary bonuses.
Enjoy 16 days of holiday plus national holidays.
Optional overtime available across the Rendall & Rittner portfolio through our in-house 'TSS' temp team.
A team uniform is provided to ensure a polished and consistent appearance.
Be part of a collaborative work environment, where your team and relationships matter.
Secure your future with the Rendall & Rittner Pension scheme.
Access Employee Assistance Programs (EAP) to help with family, health, financial, and work-related matters.
This role will be based at a modern development located in North London, with easy access to the Jubilee line.
The site consists of 22 private blocks and 8 Housing Association blocks with a total of 710 residential apartments and benefits from 24-hour concierge, water fountain features, a lake, playgrounds, residents gym, and private carpark.
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