Workshop Invoicer

18 hours ago

Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

Job Title: Workshop Invoicer - Mercedes Benz Truck

Location: Mercedes-Benz Truck & Van Southampton

Job Category: Aftersales

Job Type: Full-time

Hours: 45 hours per week

Salary: Competitive

Benefits: 25 days annual leave plus bank holidays, life assurance, pension scheme, wellbeing support, employee discount for servicing and popular retailers, as well as a purchase discount scheme

Bonus Schemes: Customer satisfaction and team performance bonus schemes

About the Role:

We are seeking an experienced Workshop Invoicer to join our team at Mercedes-Benz Truck & Van Southampton. As an Invoice and Claim Administrator, you will play a critical role in ensuring customers receive the best service through efficient, timely, and accurate administration processes.

Key Responsibilities:

  • Prepare cost estimates, invoices, and associated paperwork for all work completed within the company
  • Prepare and submit repair and maintenance claims and warranty claims, ensuring the quality and compliance of all documentation
  • Reconcile manufacturer payments, including acting upon claim discrepancies and management of aged debt
  • Complete regular and documented self-audits to drive continuous improvement in business processes
  • Support the Service Team with effective WIP control

Requirements:

  • Experience working in an automotive service operation or in a comparable role
  • Proven track record in warranty/service contract administration
  • Basic knowledge of trucks, specifically Mercedes-Benz Trucks
  • Understanding of compliance associated with Heavy Goods Vehicles
  • Basic knowledge of service-relevant applications
  • Basic computer skills as well as general business knowledge
  • General IT knowledge of Microsoft Office applications

What We Offer:

As a member of our team, you will have access to a range of benefits, including competitive salary, 25 days annual leave plus bank holidays, life assurance, pension scheme, wellbeing support, employee discount for servicing and popular retailers, as well as a purchase discount scheme. We also offer customer satisfaction and team performance bonus schemes.

How to Apply:

If you are a motivated and experienced individual looking for a new challenge, please apply online and one of our recruitment specialists will be in touch.

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