Contract Administrator

4 weeks ago


Cirencester, Gloucestershire, United Kingdom Arcus Solutions Full time

At Arcus Solutions, we are seeking a skilled Contract Coordinator to play a vital role in delivering exceptional customer service and ensuring the successful performance of accounts.

The ideal candidate will have experience within Customer Services, excellent communication skills, and a flair for great service.

Key Responsibilities:

  • Provide exceptional customer service by receiving and responding to enquiries and new job emails from existing customers.
  • Accurately record job requirements and priority on in-house software and client portals.
  • Take ownership of customer queries to offer first contact resolution where possible.
  • Liaise with internal departments and external contractors to obtain relevant job updates and ETA's.
  • Work closely with Management to achieve both client and business objectives.

Benefits:

  • Salary: £27,040 per annum
  • 25 days annual leave, plus bank holidays
  • Up to 4% discretionary bonus scheme, subject to achievement of targets
  • Group personal pension scheme of matched contributions between 5% and 6%
  • Life Assurance
  • Funded Training Sponsorship Scheme
  • Cycle to Work Scheme
  • Health Cash Plan
  • Up to 10% off B&Q/ Trade Point
  • 20% off Nuffield Fitness and Wellbeing Centres


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