Customer Service Representative
4 days ago
We are seeking a highly skilled Customer Service Representative to join our telephone support team. As a key member of the team, you will play a crucial role in providing exceptional customer service to our clients.
Job Description- You will be responsible for answering customer queries and resolving issues in a timely and professional manner.
- Excellent communication and interpersonal skills are essential for this role, as you will be working closely with customers and colleagues.
- A background in customer-facing roles or sales experience would be advantageous.
Required Skills and Qualifications:
- Exceptional customer service skills.
- Polite and professional telephone manner.
- Competent with Microsoft Office software.
- Patient and empathetic approach when dealing with difficult customers.
Benefits:
- A competitive salary of £28,000 - £32,000 per annum, depending on experience.
- 25 days annual leave, increasing with length of service.
- Ongoing training and development opportunities.
- Discretionary bonus scheme.
About Us:
AJ Bell Management Limited is a leading investment platform business, offering award-winning solutions to financial advisers and individual investors. We strive to make investing easier and more accessible for everyone.
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