Customer Service Representative

3 months ago

Manchester, United Kingdom Touchpoint International Full time

_**Ready to launch a rewarding career in the dynamic world of Customer Service? Are you at your best in a dynamic, fast-paced environment? If yes, an outstanding opportunity awaits you**_

At TouchPoint International we're actively on the lookout for passionate individuals to join our team as Customer Service Representatives. We take immense pride in delivering exceptional customer service and forging strong connections with our clients. As a Customer Service Representative, you'll play a pivotal role in representing our clients' brands, offering exceptional support, and crafting positive experiences that drive sales growth.
- **What can you expect from us?**_

1. **Personal and Professional Growth**: Our commitment to fostering professional growth is unparalleled. As a Customer Service Representative, you'll have abundant opportunities to enhance your communication, negotiation, and interpersonal skills. We actively encourage internal promotions, providing ongoing training and mentorship to fuel your development.

2. **Vibrant and Dynamic Workplace**: Recognising the preference for vibrant and dynamic workspaces among younger generations, we cultivate an energetic environment that fosters creativity and collaboration. With a supportive team and a positive work atmosphere, each day becomes an opportunity for both personal and professional development.

3. **Happy and Productive**: We will work around your personal goals and commitments, offering support, guidance and shift flexibility.

**Responsibilities of a Customer Service Representative**:

- Provide exceptional customer service, addressing inquiries and concerns effectively.
- Interact with customers in a professional and timely manner.
- Cultivate and maintain strong customer relationships through effective communication.
- Identify upselling and cross-selling opportunities based on customer needs.
- Collaborate with the sales team to exceed sales targets.
- Stay informed on product knowledge and industry trends to provide accurate information to customers.
- Maintain precise data entries and records in the CRM system.

**Requirements for a Customer Service Representative**:

- Excellent communication and interpersonal skills, establishing rapport with diverse customers.
- Strong problem-solving abilities, going the extra mile to meet customer needs.
- Sales-oriented mindset, identifying opportunities for sales growth.
- Ability to multitask and prioritise effectively in a fast-paced environment.
- Proficiency in computer skills, including Microsoft Office and CRM systems.
- Positive outlook and a thirst for learning and growth in a sales-oriented role.

Benefits for a Customer Service Representative:

- Competitive base salary with cash bonuses.
- Comprehensive training and ongoing support.
- Opportunities for career advancement and professional development.
- Engaging team-building activities and a vibrant work culture.
- Health insurance and retirement plan options.
- Flexible work schedule alternatives.

**Job Types**: Full-time, Permanent

**Salary**: Up to £15.95 per hour

**Benefits**:

- Company events
- Company pension
- Discounted or free food
- Employee mentoring programme
- Free parking
- On-site parking
- Store discount

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus scheme

Licence/Certification:

- Full Time work permit in the UK (required)

Ability to Commute:

- Manchester (required)

Ability to Relocate:

- Manchester: Relocate before starting work (required)

Work Location: In person

  • Customer Service Representative

    3 weeks ago

    Manchester, United Kingdom ACCS - ARES Customer Care Solutions GmbH Full time

    Job SummaryWe are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Representative. As a key member of our Customer and Digital Connect department, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide timely and effective support to customers via...

  • Customer Service Apprenticeship

    4 months ago

    Manchester, United Kingdom Customer Service Apprenticeship - CareerMakers Full time

    **Level 2 Customer Service Practitioner Apprenticeship** **CareerMakers Recruitment** (M4 1LE) are seeking a highly motivated and customer - focused **Customer Service Practitioner** to join their team as an apprentice. In this role, you will be responsible for providing exceptional service to our customers and ensuring their satisfaction with our products...

  • Customer Service Representative, Asset Management

    3 weeks ago

    Manchester, United Kingdom ACCS - ARES Customer Care Solutions GmbH Full time

    Job SummaryAs a Customer Service Representative in our Asset Management team, you will be responsible for providing exceptional customer service to our clients. You will be the primary point of contact for customers, handling their inquiries, and resolving any issues they may have.Key ResponsibilitiesProvide timely and effective responses to customer...

  • Customer Service Representative, Asset Management

    3 weeks ago

    Manchester, United Kingdom ACCS - ARES Customer Care Solutions GmbH Full time

    Job SummaryAs a Customer Service Representative in our Asset Management team, you will be responsible for providing exceptional customer service to our clients. You will be the primary point of contact for customers, handling their inquiries, and resolving any issues they may have.Key ResponsibilitiesProvide timely and effective responses to customer...

  • Customer Service Representative

    4 months ago

    Manchester, United Kingdom Distinct Consultancy Group Ltd Full time

    **Customer Service Representative - £27,500 + 33 Days Holiday + Flexible Working + Xmas Shutdown + Career Progression Opportunities + Benefits + Market Leading Business!** **The Company** We are working with one of the leading specialist manufacturers of high-specification products used in a variety of engineering sectors. With a long history of...

  • Customer Service Representative

    4 months ago

    Manchester, United Kingdom Deuce Associates Full time

    **Customer Service Representative | Full Time Position Only** **Manchester** **Full Training Provided** **Graduates & Career-Changers Welcome!!!** A background in customer service and or sales is preferred. However, our client hires on attitude, passion and personality, so previous customer service or sales experience is not paramount! This is a very...

  • Customer Service Representative

    3 months ago

    Manchester, United Kingdom The Candidate Full time

    **Customer Service Representative - Manchester - £29,000 - B2B** We are exclusively representing a family-run international manufacturing organisation who are looking to expand its Customer Service team with the hire of a personable Customer Service Representative. If you love solving problems, being the customer’s first point of contact, and assisting...

  • Customer Services Representative

    4 months ago

    Manchester, United Kingdom Swift Resourcing Full time

    **Customer Services Representative** **Manchester** **Full Training Provided** **Graduates & Career-Changers Welcome!!!** A background in customer service and or sales is preferred. However, we hire on attitude, passion and personality, so previous customer service or sales experience is not paramount! This is a very customer-centric role, so you’ll...

  • Customer Services Representative

    4 months ago

    Manchester, United Kingdom Deuce Associates Full time

    **Customer Services Representative | Full Time Position Only** **Manchester** **Full Training Provided** **Graduates & Career-Changers Welcome!!!** A background in customer service and or sales is preferred. However, we hire on attitude, passion and personality, so previous customer service or sales experience is not paramount! This is a very...

  • Customer Service Representative

    2 weeks ago

    Manchester, United Kingdom Boots Full time

    {"title": "Customer Service Representative", "content": "About the RoleWe are seeking a Customer Service Representative to join our team at Boots. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our customers, working as part of a team to maintain a clean and tidy store environment, and being an...

  • Customer Service Representative

    2 weeks ago

    Manchester, United Kingdom Boots Full time

    {"title": "Customer Service Representative", "content": "About the RoleWe are seeking a Customer Service Representative to join our team at Boots. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our customers, working as part of a team to maintain a clean and tidy store environment, and being an...

  • Customer Service Representative

    4 months ago

    Manchester, United Kingdom Kent Recruitment Bureau Full time

    Manchester | Work from home | £500-£1000 Permanent | Full-time / Part-time | JBOR35 **Vacancy**:Customer Service Representative **Salary**:£500-£1400/month **Location**:Anywhere in the UK We are currently recruiting on behalf of this FTSE 250 British Utilities Company. We are looking for people who are happy to work from home or who would like to...

  • Customer Service Representative

    1 week ago

    Manchester, United Kingdom Optimise Talent Ltd Full time

    Customer Service Representative OpportunityWe are seeking a highly skilled Customer Service Representative to join our team at Optimise Talent Ltd in Manchester. As a key member of our team, you will be responsible for handling calls to and from customers regarding a range of financial products, ensuring the best outcome for the customer.About the RoleThis...

  • Customer Service Representative

    1 week ago

    Manchester, United Kingdom Optimise Talent Ltd Full time

    Customer Service Representative OpportunityWe are seeking a highly skilled Customer Service Representative to join our team at Optimise Talent Ltd in Manchester. As a key member of our team, you will be responsible for handling calls to and from customers regarding a range of financial products, ensuring the best outcome for the customer.About the RoleThis...

  • Customer Service Representative

    7 days ago

    Manchester, United Kingdom Twenty Nine Consultantcy Ltd Full time

    {"title": "Customer Service Representative", "description": "Join Our Team as a Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients and...

  • Customer Service Representative

    6 days ago

    Manchester, United Kingdom Twenty Nine Consultantcy Ltd Full time

    {"title": "Customer Service Representative", "description": "Join Our Team as a Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients and...

  • Customer Service Representative

    4 months ago

    Manchester, United Kingdom Comfort People Solutions Full time

    **Job Summary** Comfort People Solutions is looking for a customer service representative. A CSR will act as a liaison, provide product/services information and resolve any emerging problems that a customer might have with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately...

  • Customer Service Representative

    4 months ago

    Manchester, United Kingdom Comfort People Solutions Full time

    **Job Summary** Comfort People Solutions is looking for a customer service representative. A CSR will act as a liaison, provide product/services information and resolve any emerging problems that a customer might have with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately...

  • Customer Service Representative

    4 days ago

    Manchester, United Kingdom SLS Recruitment Full time

    Represent Clients in a Fun EnvironmentWe are looking for enthusiastic and ambitious individuals to join our client's team as a Customer Sales Assistant. As a Customer Service, Sales and Marketing company, we are expanding and seeking people who would like to build a new career in sales and customer service or gain new skills and qualifications.Key...

  • Customer Service Representative

    4 days ago

    Manchester, United Kingdom SLS Recruitment Full time

    Represent Clients in a Fun EnvironmentWe are looking for enthusiastic and ambitious individuals to join our client's team as a Customer Sales Assistant. As a Customer Service, Sales and Marketing company, we are expanding and seeking people who would like to build a new career in sales and customer service or gain new skills and qualifications.Key...