Neighbourhood Team Leader

4 weeks ago

Leicester, Leicester, United Kingdom PA Housing Full time
Job Summary

We are seeking a highly motivated and experienced Neighbourhood Team Manager to join our team at PA Housing. As a key member of our neighbourhood services team, you will be responsible for managing the delivery of our neighbourhood services, ensuring we know who is behind our doors, and leading from the front to embed a culture based on visibility, performance, ownership, and accountability.

Key Responsibilities
  • Manage a team delivering services focused on customers, communities, and neighbourhoods.
  • Empower and motivate the Neighbourhoods Team to consistently meet and exceed performance targets relating to neighbourhood services.
  • Proactively manage and effectively resolve underperformance within the Neighbourhood team.
  • Ensure regular communication is shared via a range of tools, including face-to-face, photographs, social media, the PA Housing website, noticeboards, or through PA on tour events.
  • Develop and maintain partnerships, both internally and externally, to maximise the impact of joint working and actively promote interagency working throughout the team.
  • Demonstrate commitment to PA Housing values and actively promote these behaviours in all relationships to promote a culture consistent with PA Housing values.
Requirements
  • A-level or equivalent or NVQ Level 4 or equivalent in housing.
  • Relevant Landlord and Tenant Law and Practice.
  • Current relevant legislation, regulation, and process.
  • At least 3 years of experience in a housing environment.
  • At least 2 years of experience managing staff performance, including disciplinary and capability.
What We Offer

This role offers a unique opportunity to work with a dynamic team and contribute to the delivery of excellent neighbourhood services. We offer a competitive salary and benefits package, as well as opportunities for professional development and growth.

Please refer to the attached job description for more information.

This role requires the successful candidate to complete a DBS check. A DBS check will show any unspent convictions. We will complete a risk assessment with you to understand the circumstances around your conviction, how relevant they are to the post you have applied for, and what remedial action, if any, you have taken since your conviction. Suitable references will also need to be obtained prior to commencement of employment.

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