Customer Service Liaison

3 weeks ago


Birkenhead, Wirral, United Kingdom HSB Engineering Insurance Full time

Job Description

Role: Customer Experience Specialist

At HSB Engineering Insurance

We are seeking a Customer Experience Specialist to create long-term, trusting relationships with our customers and site contacts throughout the life cycle of a development and provide a seamless customer journey.

Key Responsibilities:

  1. Develop a culture of customer satisfaction through proactive communication and issue resolution.

  2. Work closely with customers to understand their needs and preferences, tailoring our services to meet their expectations.

  3. Collaborate with internal stakeholders to ensure a cohesive and efficient customer experience.

Requirements:

To be successful in this role, you will need excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment.

Contact: ZIPC1_UKTJ



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