Customer Experience Liaison

4 weeks ago


Birkenhead, Wirral, United Kingdom HSB Engineering Insurance Full time

Role: Customer Experience Specialist

Location: Birkenhead

Hybrid working - 2 days per week in office

Role Purpose:

To foster long-term, trusting relationships with our customers and site contacts throughout the life cycle of a development and provide a seamless customer journey. As a key point of contact for customers post order, the Customer Experience Specialist develops a culture of customer satisfaction.

Key Responsibilities:

  1. Develop and maintain strong relationships with customers and site contacts.
  2. Provide exceptional customer service and support.
  3. Collaborate with internal teams to ensure a seamless customer journey.

About HSB Engineering Insurance:

We are a leading provider of engineering insurance solutions. Our team is dedicated to delivering exceptional customer experiences and building long-term relationships with our clients.



  • Birkenhead, Wirral, United Kingdom HSB Engineering Insurance Full time

    Job DescriptionRole: Customer Experience SpecialistLocation: Hybrid working - 2 days per week in officeBrand: Premier GuaranteeRole Purpose:To create long-term, trusting relationships with our customers and site contacts throughout the life cycle of a development and provide a seamless customer journey. The Customer Experience Specialist is the key point of...


  • Birkenhead, Wirral, United Kingdom HSB Engineering Insurance Full time

    Role: Customer Experience SpecialistLocation: BirkenheadHybrid working: 2 days per week in officeBrand: Premier GuaranteeKey Responsibilities:To build long-term relationships with customers and site contacts throughout the development lifecycle.Key Performance Indicators:Develop trusting relationships with customersProvide a seamless customer journeyIdentify...


  • Birkenhead, Wirral, United Kingdom HSB Engineering Insurance Full time

    Job DescriptionRole: Customer Experience SpecialistKey Responsibilities:Develop long-term relationships with customers and site contacts throughout the life cycle of a development.Provide a seamless customer journey by being the key point of contact post order.Cultivate a culture of customer satisfaction and trust.Working Arrangements:Hybrid working - 2 days...


  • Birkenhead, Wirral, United Kingdom HSB Engineering Insurance Full time

    Key ResponsibilitiesWe are seeking a motivated Customer Experience Specialist to join our team at Premier Guarantee.As a key point of contact for customers, you will develop long-term, trusting relationships throughout the life cycle of a development and provide a seamless customer journey.The ideal candidate will have excellent communication skills and be...


  • Birkenhead, Wirral, United Kingdom HSB Engineering Insurance Full time

    Role: Customer Experience SpecialistLocation: BirkenheadHybrid working: 2 days per week in officeKey Responsibilities:To build long-term relationships with customers and site contacts throughout the development lifecycle.Key Performance Indicators:Deliver a seamless customer journey, ensuring customer satisfaction and loyalty.Key Skills:Excellent...


  • Birkenhead, Wirral, United Kingdom HSB Engineering Insurance Full time

    Job DescriptionRole: Customer Experience SpecialistAt HSB Engineering InsuranceWe are seeking a Customer Experience Specialist to create long-term, trusting relationships with our customers and site contacts throughout the life cycle of a development and provide a seamless customer journey.Key Responsibilities:Develop a culture of customer satisfaction...


  • Birkenhead, Wirral, United Kingdom Beauparc Careers Full time

    Job SummaryAs a Customer Service Coordinator at Beauparc Careers, you will play a vital role in ensuring exceptional customer experiences. Your primary responsibility will be to handle all service-related enquiries, bookings, and new orders in a timely and efficient manner. You will also be required to liaise with suppliers and update internal stakeholders...


  • Birkenhead, Wirral, United Kingdom CPM United Kingdom Ltd Full time

    Role OverviewWe're looking for a talented individual to join our team as a Customer Experience Representative for CPM United Kingdom Ltd. As a key member of our team, you will be responsible for delivering exceptional customer experiences and building strong relationships with our retail partners.As a Samsung Product Expert, you will have the opportunity to...


  • Birkenhead, Wirral, United Kingdom Mecca Bingo Full time

    **Role Overview**Mecca Bingo is seeking a dedicated Team Member to join our vibrant team, delivering an exceptional customer experience. This role requires adaptability, excellent customer service skills, and teamwork to create a fun and engaging atmosphere for visitors.About the RoleThis part-time opportunity involves working across different areas of the...


  • Birkenhead, Wirral, United Kingdom ERGO Group AG Full time

    Job Title: Apprentice Customer Service AdvisorThe ERGO Group AG is seeking a highly motivated and well-organised Apprentice Customer Service Advisor to join our team. As a key point of contact for customers, you will be responsible for creating long-term trusting relationships and delivering exceptional customer service.Key Responsibilities:Manage customer...


  • Birkenhead, Wirral, United Kingdom Mecca Bingo Full time

    Delivering Exceptional Customer ServiceAbout UsAt Mecca Bingo, we strive to create a vibrant and welcoming environment for our customers. As a Team Member, you will play a vital role in ensuring every visitor feels engaged and entertained.


  • Birkenhead, Wirral, United Kingdom HSB Engineering Insurance Full time

    We are seeking a highly motivated and well-organized Customer Experience Development Manager to join our team at HSB Group. In this role, you will be responsible for creating long-term relationships with our customers and site contacts throughout the life cycle of a development, ensuring a seamless customer journey.Key Responsibilities:Account ownership and...


  • Birkenhead, Wirral, United Kingdom Mecca Bingo Full time

    We are seeking a skilled and adaptable individual to join our team as a Customer Experience Associate. This role offers the perfect blend of customer service, hospitality, and teamwork.About the RoleYou will be responsible for delivering an exceptional customer experience across various areas of the venue, from bar service to bingo calling. Your adaptability...

  • Team Leader

    4 weeks ago


    Birkenhead, Wirral, United Kingdom The Rank Group Full time

    About the RoleWe are seeking a skilled Team Leader to oversee the daily operations of our Mecca Bingo venue in Birkenhead. As a key member of our team, you will be responsible for ensuring exceptional customer experiences, leading a team of staff, and maintaining a safe and fun environment for our customers.Key ResponsibilitiesLead a team of staff to deliver...

  • Team Leader

    4 weeks ago


    Birkenhead, Wirral, United Kingdom The Rank Group Full time

    About the RoleWe are seeking a highly skilled and motivated Team Leader to join our team at Mecca Bingo - Birkenhead. As a Team Leader, you will be responsible for ensuring that our customers have a great time, leading the team, and making sure we stay on track.Key ResponsibilitiesLead the team and ensure that our customers receive excellent service.Work...


  • Birkenhead, Wirral, United Kingdom Munich Re Full time

    About the Role:We are seeking a highly motivated and organized Customer Experience Specialist to join our team at Munich Re. As the key point of contact for customers post-order, you will be responsible for delivering a seamless customer journey and ensuring a culture of customer satisfaction.Key Responsibilities:Account ownership and end-to-end management...


  • Birkenhead, Wirral, United Kingdom Hydes Brewery Full time

    Immerse yourself in delivering exceptional customer experiencesAs a Front of House Team Member at Hydes Brewery, you will be the face of our premium dining pub, situated in the heart of Heswall. Your primary focus will be on providing outstanding service to our customers, ensuring they have an unforgettable experience.Key Responsibilities:Deliver exceptional...


  • Birkenhead, Wirral, United Kingdom BTA Full time

    Key Responsibilities:This is a key role within the Club, requiring a hands-on approach and a wide range of duties.You will be responsible for:Financial Management: Prepare accounts, manage financial information, including payroll and VAT.Database and Website Management: Manage and help develop the Club's database/website (Sailing Club Manager).Liaison and...


  • Birkenhead, Wirral, United Kingdom Everlast Gyms Full time

    Membership Experience HostAt Everlast Gyms, we're passionate about delivering exceptional experiences for our members. As a Membership Experience Host, you'll play a key role in ensuring every guest feels welcome and valued.Main Responsibilities:Maximise member engagement through excellent customer service.Support sales and retention efforts by providing a...


  • Birkenhead, Wirral, United Kingdom Everlast Gyms Full time

    Membership Experience HostEverlast Gyms is seeking a highly motivated and customer-focused individual to join our team as a Membership Experience Host. This role is ideal for someone who is passionate about fitness, administration, and delivering exceptional customer service.Main Responsibilities:To provide an exceptional experience for every member and...