Customer Service Representative
3 weeks ago
About the Role
We are looking for a Customer Service Assistant to deliver an outstanding experience for our customers at Tenpin Ltd. As a key member of our team, you will be responsible for booking customers in at reception, being a point of contact for customer questions, and identifying sales opportunities.
You will work efficiently, show initiative, and be friendly, providing exceptional customer service at all times. This includes hosting individuals and parties, keeping the centre clean and tidy, and preparing and serving food and drinks.
Key Responsibilities
- Deliver exceptional customer service to all customers
- Book customers in at reception and be a point of contact for customer questions
- Identify sales opportunities and promote our products and services
- Host individuals and parties, ensuring a fun and enjoyable experience
- Keep the centre clean and tidy, maintaining a high level of presentation
- Prepare and serve food and drinks, meeting the highest standards of quality and service
What We Offer
- A fun and fast-paced work environment
- Opportunities for career development and progression
- A competitive salary and benefits package
- Free bowling and food when working 6 hours or more
- Enhanced maternity, paternity, and adoption leave
- Medicash Health Care Cash Back Scheme
- Employee Assistance Programme
- Free counselling
- Life assurance - 2 x annual salary
- Long Service Awards
- Recommend a Friend Scheme
- On the Spot Rewards
How to Apply
If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we would love to hear from you. Please click apply and complete the short application process.
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