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Marketing Support Specialist

2 months ago


Keighley, Bradford, United Kingdom Grandma Wild's Full time
Marketing Customer Support Administrator Role

We are seeking a highly organized and detail-oriented Marketing Customer Support Administrator to join our team at Grandma Wild's, an award-winning artisan bakery manufacturer.

The successful candidate will be responsible for managing customer enquiries, organizing brochures, artwork, and packaging, and assisting with the creation and proofreading of marketing materials.

Key responsibilities include:

  • Managing customer new line form spreadsheets
  • Liaising with customers to provide product details and information
  • Using Mailchimp for email marketing to create targeted campaigns
  • Assisting with the creation and proofreading of marketing materials
  • Analysing social media and email marketing analytics to measure performance
  • Working with external agencies to create content and approve social media posts
  • Researching key calendar dates and creating content calendars
  • Handling supplier relationships and ensuring artwork is legally compliant
  • Updating company website content and responding to social media enquiries
  • Occasional writing and editing of press releases

If you are a methodical and bright individual with a keen eye for detail, we encourage you to apply for this exciting opportunity.