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Automotive General Manager
2 months ago
We are seeking a seasoned professional to lead our hospitality operation at Cafe Marmalade. As a key member of our team, you will be responsible for overseeing all aspects of our service operation, food preparation, and team management.
Key Responsibilities:- Manage a team of 20 staff in food production and customer service, ensuring high standards of food quality and service at all times.
- Assist in food preparation and cooking when necessary, and handle customer inquiries and complaints effectively.
- Conduct regular stock checks and manage the weekly financials of the business, ensuring profitability and efficiency.
- Develop and implement strategies to improve customer satisfaction and loyalty, and maintain a positive and productive work environment.
- Collaborate with other departments to ensure seamless operations and excellent customer experience.
- 4 years of supervisory experience, with a proven track record of success in restaurant management.
- Strong leadership and team management skills, with the ability to motivate and develop staff.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Proficiency in coffee service, bartending, food preparation, and service operations, with a passion for delivering exceptional customer experiences.
- Competitive salary based on experience.
- Part of a well-established and popular local business, with opportunities for growth and development.
- Flexible rota, with a focus on work-life balance.
Please submit your application, including your resume and a cover letter, to Cafe Marmalade. We look forward to hearing from you
