Night Manager
4 weeks ago
Marriott International is seeking a skilled Night Manager to join our Front Office team at The Sheraton Grand London Park Lane Hotel.
As a Night Manager, you will be responsible for ensuring seamless guest experiences and efficient hotel operations during late-night hours.
Key Responsibilities:
- Process all guest check-ins, confirm reservations, and assign rooms.
- Manage guest payments, including room charges, cash, checks, debit, and credit.
- Anticipate sold-out situations and provide alternative accommodations when necessary.
- Coordinate with Housekeeping to track room readiness and ensure timely check-ins.
- Review shift logs and document pertinent information.
- Assist management in hiring, training, and evaluating employees.
- Report accidents, injuries, and unsafe work conditions to management.
Requirements:
- Excellent communication and problem-solving skills.
- Ability to work independently and as part of a team.
- Strong attention to detail and organizational skills.
- Ability to lift, carry, and move objects weighing up to 10 pounds.
Benefits:
- Discounted room nights and food and beverage.
- Complimentary laundry and meals on duty.
- Access to flexible benefits and employee assistance programs.
About Marriott International:
Marriott International is a world-leading hospitality company with a rich history of innovation and excellence. As a Night Manager at The Sheraton Grand London Park Lane Hotel, you will be part of a dynamic team that delivers exceptional guest experiences and drives business success.
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