Billing and Collections Specialist
3 weeks ago
Join OpenText's Global Team
As a Billing and Collections Administrator at OpenText, you will play a critical role in ensuring the delivery of exceptional billing services to our customers. Reporting to the Billing Operations Manager, you will be responsible for ensuring that your portfolio of orders meets or exceeds billing targets, which requires accurate interpretation of complex legal agreements and ensuring POs meet the standards.
Your Key Responsibilities:
- Partner with Sales and Collections to resolve billing and collections issues, including completing account reconciliations to ensure accurate and complete resolution to achieve month-end and quarter-end targets.
- Responsible for effectively managing external customer/stakeholder inquiries on billing processes, internal controls, and policies.
- Responsible for following all internal controls and policies related to order processing and billing to protect OpenText's brand.
- As an SME, work with project teams to deliver on acquisition integrations.
- Assist in audits where required.
- Deliver on other priorities as assigned to execute the Billing mandate.
Requirements:
- Previous experience in software billing function; global billing experience in the software services, or high-tech industry preferred.
- Strong working knowledge of billing systems and Microsoft products.
- Strong working knowledge of accounting principles and US GAAP Revenue Recognition.
- Demonstrated ability to present information logically and concisely to stakeholders at all organizational levels, both verbally and in writing; multi-lingual skills an asset.
- Demonstrated ability to drive a culture of learning amongst your peers and other stakeholder groups on best billing practices.
- Knowledge of SAP and the Sales Force would be an advantage.
About OpenText
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. We believe that our values are the compass that steers us in the right direction and helps us stay true to our mission. We, not I, build global communities of purpose and challenge by supporting each other to exceed expectations and solve complex problems. We raise the bar by setting high standards and exceptions, to learn, to be better.
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