Customer Experience Specialist
11 hours ago
About Us
Hollywood Bowl Group is a dynamic and ambitious company with a passion for bringing families and friends together for affordable fun and healthy competition.
We have 74 centres across the UK and 13 in Canada, operating under the Hollywood Bowl, Putt & Play, and Splitsville brands. We value diversity and inclusion, and we're committed to creating a working environment that promotes equal opportunities.
Estimated Salary: £20,800 - £24,400 per annum
Job Description
As a Bar Team Member, you will play a vital role in delivering exceptional customer service and ensuring that our customers receive perfectly served drinks every time. You will work closely with our kitchen team to ensure that the bar area is clean and well-stocked, and that our customers have a fantastic experience.
You will also be required to work in a fast-paced environment, handling cash and credit transactions accurately and efficiently. If you love working in a dynamic environment and are passionate about delivering outstanding customer service, we want to hear from you
Key Responsibilities
- Deliver exceptional customer service
- Prepare and serve drinks to a high standard
- Maintain a clean and well-stocked bar area
- Work effectively as part of a team
Requirements
- Great communication skills
- Ability to work in a fast-paced environment
- Basic literacy and numeracy skills
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