Support Specialist

3 weeks ago


Birmingham, Birmingham, United Kingdom nineDots Full time
Job Summary

This is a support role providing assistance to in-house users in a predominantly Microsoft stack environment. The ideal candidate will have experience with Windows server and desktop support, as well as Office 365 and networking skills.

Key Responsibilities

* Provide technical support for in-house users
* Troubleshoot hardware and networking issues
* Maintain and upgrade Windows servers and desktops
* Ensure seamless integration with Office 365

Requirements

* 2 years of experience in a similar role
* Strong knowledge of Microsoft stack technologies
* Excellent communication and problem-solving skills

What We Offer

* 2-year fixed-term contract with possibility of extension or permanent position
* Hybrid working arrangement with 2 days per week on-site in either Birmingham or London

Selection Process

* 3 rounds of interviews: quick chat with the hiring manager, technical interview, and final chat with HR and the team

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