Print Management Account Manager

1 month ago


Dover, Kent, United Kingdom Harrison Scott Associates Full time

Job Title: Print Management Account Manager

We are seeking a highly organized and proactive individual to join our sales department as a Print Management Account Manager. As an integral member of the team, you will provide support and back-up for your designated account team, ensuring all customers receive a consistently superior level of customer service.

Key responsibilities include:

  • Developing a thorough understanding of customers' needs to ensure requirements are met and they receive the customer service as detailed in their specific Service Level Agreement.
  • Receiving quote requests from the customer and providing accurate and detailed responses within the target response time.
  • Confirming, monitoring, and progressing chase orders to ensure all work is delivered within schedule, budget, and quality standards.
  • Managing website imagery for your account team and managing artwork and proof submission and approval between the supplier and the client.

The ideal candidate will have a minimum of 3 years of working within the print industry and experience of Direct Mail would be desirable but not essential.


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