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Service Transition Manager

2 months ago


West Malling, Kent, United Kingdom Commercial Services Group Full time
Service Transition Manager

Cantium Business Solutions, part of the Commercial Services Group, is seeking a Service Transition Manager to oversee the operational execution of change, configuration, and release management processes across the integrated supply chain.

Key Responsibilities:
  • Develop and manage Change and Release processes to deliver results and collaborate on resource planning/deployment to optimize shared resources.
  • Responsible for the control of Changes and Releases to the live environment and that the integrity and stability of live services is protected.
  • Define policies for service transition and disciplines and establish effective controls and principles and measure performance of policy compliance.
  • Identify and implement improvements to service transition processes to ensure cost effectiveness and improvements to current processes.
About Commercial Services Group

Commercial Services Group (CSG) is the largest, local authority-owned trading company (LATCO) in the UK, wholly owned by Kent County Council. CSG generates over £800m in revenue per annum and provides services to over 16,000 education and public sector customers globally.

Cantium Business Solutions is a back-office services provider established by Kent County Council. They partner with local government, education, and private sectors to understand their business needs and challenges and provide tailored solutions.

The company focuses on insight and collaboration to enhance their key business priorities such as IT strategy and architecture, project management, and fully managed IT services.