Prestige Beauty Counter Manager

3 weeks ago


Reading, Reading, United Kingdom Estée Lauder - Brand Full time
Prestige Beauty Counter Manager Opportunity at Estée Lauder - Reading, UK

About Us

Estée Lauder, the flagship brand of The Estée Lauder Companies Inc., is a leader in prestige beauty, known for creating innovative, high-performance skin care and makeup products and iconic fragrances. Founded by Mrs. Estée Lauder, the brand continues her legacy of understanding consumers' needs and desires, engaging with over 150 countries worldwide.

Job Description

As a dynamic and inspirational Counter Manager, you will lead, coach, and develop a team of Sales Advisors to achieve sales, customer service, and operational targets. This is an exceptional opportunity to be the Chief Executive Officer of your own store/counter, with total accountability for creating and executing a business plan to recruit and retain customers.

Key Responsibilities

  • Lead, coach, and develop a high-performing team to achieve sales and customer service targets
  • Create and execute business plans to recruit and retain customers
  • Develop and implement strategies for in-store events, customer relationship management, and team leadership
  • Maintain high standards of customer service and sales performance

Requirements

To succeed in this role, you will need:

  • Proven retail management experience, preferably within beauty or a fast-paced retail environment
  • Experience setting sales and customer service targets, sales analysis, and staff scheduling
  • Previous retail operations experience, including inventory and facilities management, and cash reconciliation
  • Proven track record of leading, coaching, and developing a team to succeed
  • Experience of creating and executing in-store events
  • Flexible availability across days/hours
  • Proficient in Microsoft Office
  • Proof of right to live and work in the UK

Compensation and Benefits

We offer a competitive industry salary, commission scheme eligibility, annual leave, family leave, product discount, staff product concession, mental health wellbeing initiatives, benefits platform with exclusive discounts, work-life connections, and extensive training and development opportunities.

Why Join Us?

Estée Lauder is a people-first company, respecting and caring for our employees, communities, and consumers. We are an equal opportunities employer, and we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Salary Estimate

The estimated salary for this role is £35,000 - £45,000 per annum, based on the location and industry standards.



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