Estée Lauder Counter Manager Lead
3 weeks ago
About the Role:
We are looking for a skilled and ambitious Counter Manager to lead and develop our team of Sales Advisors at Estée Lauder.
As a Counter Manager, you will be responsible for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, and exceptional customer relationship management.
You will also have total accountability for leading a high-performing team, making key decisions, and driving business growth.
The ideal candidate will have proven retail management experience, preferably within beauty or a fast-paced retail environment, and a proven track record of leading, coaching, and developing a team to succeed.
Key Responsibilities:
- Lead and develop a team of Sales Advisors to achieve sales, customer service, and operational targets.
- Create and execute an agile business plan to recruit and retain customers.
- Develop and implement strategies to drive business growth and improve customer engagement.
- Manage inventory, facilities, and cash reconciliation to ensure operational efficiency.
- Provide coaching and development opportunities to team members to enhance their skills and performance.
- Collaborate with the wider Estée Lauder team to achieve business objectives.
What We Offer:
- Competitive industry salary and commission scheme eligibility.
- Annual leave and family leave, as well as mental health wellbeing initiatives.
- Product discount and staff product concession monthly credit spend allowance.
- Extensive training and development opportunities to enhance your skills and career progression.
- A dynamic and supportive work environment that values diversity and inclusion.
About Us:
Estée Lauder Companies is a people-first company that respects and cares for its employees, communities, and consumers. We are committed to being the most inclusive and diverse beauty company in the world and offer a range of benefits and opportunities to support your personal and professional growth.
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