Estée Lauder Counter Manager Lead

3 weeks ago


Reading, Reading, United Kingdom Estée Lauder - Brand Full time

About the Role:


We are looking for a skilled and ambitious Counter Manager to lead and develop our team of Sales Advisors at Estée Lauder.


As a Counter Manager, you will be responsible for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, and exceptional customer relationship management.


You will also have total accountability for leading a high-performing team, making key decisions, and driving business growth.


The ideal candidate will have proven retail management experience, preferably within beauty or a fast-paced retail environment, and a proven track record of leading, coaching, and developing a team to succeed.


Key Responsibilities:


  • Lead and develop a team of Sales Advisors to achieve sales, customer service, and operational targets.
  • Create and execute an agile business plan to recruit and retain customers.
  • Develop and implement strategies to drive business growth and improve customer engagement.
  • Manage inventory, facilities, and cash reconciliation to ensure operational efficiency.
  • Provide coaching and development opportunities to team members to enhance their skills and performance.
  • Collaborate with the wider Estée Lauder team to achieve business objectives.

What We Offer:


  • Competitive industry salary and commission scheme eligibility.
  • Annual leave and family leave, as well as mental health wellbeing initiatives.
  • Product discount and staff product concession monthly credit spend allowance.
  • Extensive training and development opportunities to enhance your skills and career progression.
  • A dynamic and supportive work environment that values diversity and inclusion.

About Us:


Estée Lauder Companies is a people-first company that respects and cares for its employees, communities, and consumers. We are committed to being the most inclusive and diverse beauty company in the world and offer a range of benefits and opportunities to support your personal and professional growth.



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