Brand Experience Associate
4 days ago
Job Summary
We are seeking a talented and enthusiastic Christmas Team Member to join our vibrant store teams during our peak trading period. As a key member of our store team, you will play a vital role in delivering exceptional customer experiences and contributing to our daily and weekly store targets.
Key Responsibilities
- Customer Experience - Deliver exceptional customer experiences, building rapport and exceeding expectations.
- Store Targets - Contribute to daily and weekly store targets during our Peak Trading period.
- Teamwork - Support colleagues, working as part of a team focused on creating a memorable customer experience.
- Product Knowledge - Educate customers as relevant to their need on product features and benefits.
- Store Standards - Adhere to all store/company retail housekeeping, health & safety and security standards.
- Visual Merchandising - Make our stores peak ready by supporting the management team with visual merchandising changes and stock management.
- Stock Management - Follow Brand/store procedures when receiving, checking, unpacking deliveries, actioning stock movements, and following replenishment process.
Benefits
- Flexibility - We offer a variety of rotas and contracts to meet a number of schedules.
- Staff Discount - To help you sample and enjoy the amazing products available, we offer all employees a range of options to purchase goods at discounted prices of up to 50% off.
- Brand Incentives – We offer a wide range of generous incentives across ELC in rewarding our employees for their service to us, such as commission structures, referral bonuses and many more.
Ideal Candidate
- Passionate and enthusiastic about our brands.
- Great communicator, you will be able to positively engage with our customers.
- Flexibility to work across peak in the six weeks leading up to Christmas.
- Positive outlook and accommodating, can-do attitude.
- Responsive to business needs, proactive to go above and beyond.
- Previous retail, sales or customer service experience is desirable.
About Us
The Estée Lauder Companies Inc. is an equal opportunities employer, committed to diversity and inclusion. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
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