Cafe Operations Manager
1 week ago
We are seeking a highly skilled and experienced Café Experience Manager to join our team at the Nature Discovery Centre. As a key member of our operations team, you will be responsible for the day-to-day management of our busy café, ensuring that our visitors receive an exceptional experience.
The successful candidate will have a proven track record of managing a high-volume café environment, with a focus on delivering excellent customer service, maintaining high standards of food hygiene and safety, and leading a team of café staff.
Key Responsibilities- Manage the café operations, including staff supervision, customer service, and inventory management.
- Ensure compliance with food safety and hygiene regulations, and maintain a high level of cleanliness and organization in the café.
- Develop and implement strategies to improve customer satisfaction and increase revenue.
- Lead and motivate the café team, providing coaching and training to ensure they have the skills and knowledge needed to deliver excellent customer service.
- Work closely with the Visitor Operations Manager to ensure that the café is meeting its budgetary targets and contributing to the overall success of the Nature Discovery Centre.
- Level 2 Food Hygiene qualification (with ability to attain Level 3)
- Experience of working in a busy customer-focused environment
- Excellent communication and leadership skills
- Ability to work under pressure and manage multiple tasks simultaneously
- Proficient IT skills, including Microsoft Office and Excel
We offer a competitive salary and benefits package, as well as the opportunity to work in a dynamic and supportive team environment. If you are a motivated and experienced café manager looking for a new challenge, we would love to hear from you.
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Cafe Operations Manager
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Thatcham, West Berkshire, United Kingdom Berks, Bucks and Oxon Wildlife Trust Full timeWe are seeking a highly skilled Cafe Experience Manager to join our team at the Berks, Bucks and Oxon Wildlife Trust. The successful candidate will be responsible for managing the day-to-day operations of our visitor centre cafe, ensuring a high-quality experience for our visitors.The Cafe Experience Manager will be responsible for:Managing the cafe team,...
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Cafe Operations Manager
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Thatcham, West Berkshire, United Kingdom Berks, Bucks and Oxon Wildlife Trust Full timeAbout the RoleWe are seeking a highly skilled and experienced Café Experience Manager to join our team at the Nature Discovery Centre. As a key member of our operations team, you will be responsible for delivering an exceptional customer experience in our busy café.The successful candidate will have a proven track record of managing a high-volume café...
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Cafe Operations Manager
2 weeks ago
Thatcham, West Berkshire, United Kingdom Berks, Bucks and Oxon Wildlife Trust Full timeAbout the RoleWe are seeking a highly skilled and experienced Café Experience Manager to join our team at the Nature Discovery Centre. As a key member of our operations team, you will be responsible for delivering an exceptional customer experience in our busy café.The successful candidate will have a proven track record of managing a high-volume café...
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Warehouse Operations Manager
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