Warehouse Operations Manager

2 weeks ago

Thatcham, West Berkshire, United Kingdom Challenge-TRG Recruitment Full time

Job Summary:

We are seeking a highly skilled and experienced Warehouse Operations Manager to join our team at Challenge-TRG Recruitment. As a Warehouse Operations Manager, you will be responsible for overseeing the day-to-day activities of the warehouse, ensuring that all operations run smoothly and efficiently.

Key Responsibilities:

  • Supervise and manage a team of warehouse operatives and agency staff to ensure that all tasks are completed to the highest standard.
  • Ensure that all warehouse systems, including JD Edwards, Excel, Webfocus, and Outlook, are utilized effectively to enable the operation to run on a daily basis.
  • Oversee the replenishment, DRP, picking, packing, returns, and shipping processes to ensure that all orders are fulfilled accurately and on time.
  • Understand resource requirements based on forecasts and complete daily booking of agency staff to ensure that the warehouse is adequately staffed.
  • Check and amend staff hours to ensure accurate reporting and payment.
  • Ensure that the shift runs according to set targets, deadlines, and customer requirements, and quickly and accurately report any deviations from the plan to the Supervisor or Ops Manager.
  • Respond constructively to internal and external customer requests while developing and maintaining effective communication.
  • Encourage the process of continuous improvement to procedures to ensure that the warehouse is operating at its best.
  • Ensure that Quality, Health & Safety, and operational procedures are maintained, and that all incidents are reported in an accurate and timely manner as per company standard.
  • Develop the team through conducting annual reviews, regular performance conversations, and ad-hoc training to ensure that they have the skills and knowledge required to perform their roles effectively.
  • Provide best possible employee relations through positive leadership, encouragement, motivation, regular communication, and respect.

Requirements:

  • Experience supervising a team in a warehouse or distribution centre.
  • Experience of managing conflicting priorities in a fast-moving environment.
  • Good communication skills.
  • Extensive technical knowledge within E-commerce and distribution.
  • JDE/WMS/ADP knowledge required.
  • Computer literate with proficiency in all Microsoft programs.
  • A flexible approach to work, including weekends and overtime as needed, particularly during peak periods.

What We Offer:

  • A competitive salary and benefits package.
  • The opportunity to work with a dynamic and growing company.
  • A chance to develop your skills and knowledge in a fast-paced and challenging environment.
  • A flexible and supportive work environment.

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