Group Sales and Events Coordinator

1 week ago


South West London, United Kingdom Sofitel London St James Full time
About the Role

We are seeking a highly motivated and organized Group Sales and Events Coordinator to join our team at Sofitel London St James. As a key member of our sales team, you will be responsible for delivering exceptional service to our clients and driving revenue growth through effective sales and event management.

Key Responsibilities
  • Organize and coordinate all incoming group and event requests, ensuring seamless execution and exceptional client satisfaction.
  • Develop and maintain strong relationships with clients, understanding their needs and preferences to deliver tailored solutions.
  • Prepare and present customized proposals, negotiate contracts, and maximize revenue through effective sales strategies.
  • Collaborate with internal stakeholders to ensure smooth event execution, including venue setup, catering, and logistics.
  • Accurately record all activities, contacts, and accounts in our CRM system, ensuring up-to-date information and efficient communication.
  • Prepare and distribute event orders, floor plans, menus, and other necessary documentation to internal and external stakeholders.
  • Assist with purchase orders, commission accruals, and other administrative tasks as required.
  • Develop and maintain Standard Operating Procedures (SOPs) to ensure consistency and efficiency in event management.
  • Participate in weekly sales and events meetings, providing updates and insights to drive business growth.
What We Offer
  • Competitive salary and service charge.
  • Employee Benefit Card with discounted rates at Accor properties worldwide.
  • Free stays in the UK or Ireland (4 nights/year) for you and your loved ones.
  • Sofitel Experience: enjoy a luxurious night at our hotel, complete with a delightful breakfast.
  • Complimentary meals while on duty.
  • Special rates in F&B, Rooms & Spa.
  • Be part of the largest hospitality group in Europe.
  • Exceptional training and development opportunities through our Apprenticeship Program.
  • Global growth opportunities.
  • Employee Assistance Program with 24/7 GP access.
  • Make a difference with Corporate Social Responsibility and be part of positive change.
  • Social events and activities.

We are an inclusive company, and our ambition is to attract, recruit, and promote diverse talent. We welcome you as you are and offer a work environment that values your growth and well-being.



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