Head of Event Delivery

4 weeks ago

London, Greater London, United Kingdom Global Sports Full time
Job Description

At Global Sports, we're seeking a highly skilled and experienced professional to lead our event delivery team. As Head of Event Delivery, you will be responsible for orchestrating unforgettable sporting moments, with a specific focus on delivering premium experiences and hospitality services.

This is an exciting opportunity to shape the operational excellence and innovation behind our global events. You will drive the development of risk-efficient operational plans aligned with our overall business strategy, ensuring the successful execution of our events.

Key responsibilities include:

  • Leading the execution of our UK business plan, ensuring operational fulfilment of premium experiences while actively managing financial forecasts to support programme profitability and success.
  • Building and developing the Event Delivery team, fostering collaboration and enhancing their capabilities across multiple projects and venues.
  • Ensuring best practices are adopted across our Operations teams to maintain consistency and high-quality delivery across various regions.
  • Designing and launching premium experience products that maximise customer satisfaction, mitigate risk, and drive client retention and business growth.
  • Maintaining financial oversight by developing systems to accurately track expenditures, ensuring budget control and providing precise forecasts to support informed decision-making.
  • Cultivating strong relationships with key partners and suppliers in relevant territories, ensuring seamless execution of events in line with operational objectives.
  • Developing robust procurement processes for third-party suppliers, ensuring adherence to internal policies and facilitating timely, cost-efficient project completion.
  • Ensuring full compliance with all regulatory standards, including planning permissions, health and safety regulations, and building consents, mitigating any potential legal risks.
  • Implementing comprehensive reporting systems to monitor operational performance and risk, enabling data-driven improvements in project delivery.
  • Building lasting relationships with internal and external stakeholders, aligning efforts to achieve our goals for flawless event delivery.

Requirements:

  • Proven expertise in a similar role, including extensive experience managing multi-venue operations, ideally in the hospitality, catering, travel, or accommodation sectors. Experience working with sports organising committees is highly desirable.
  • A strong understanding of sports stadia operations and hospitality services, with a track record of overseeing large-scale events.
  • Exceptional organisational and multitasking abilities, with an eye for detail to manage multiple operational aspects without compromising quality.
  • Demonstrable experience in resource management, ensuring high standards are maintained within financial constraints.
  • Solid experience in project management, including the use of tracking tools to ensure project efficiency.
  • Strong relationship management skills, particularly with suppliers, organising committees, and regulatory bodies, to ensure successful collaboration.
  • In-depth knowledge of the regulatory frameworks governing sports events and hospitality services, particularly regarding compliance with local regulations and permissions.
  • A deep understanding of navigating diverse cultural landscapes, essential for success in international sports events.

What's In It For You:

This role offers a competitive salary, a 10% annual company bonus, a fantastic pension scheme, private BUPA healthcare, access to a wide range of retailer discounts, a comprehensive Employee Assistance Programme for mental health and wellbeing support, regular team socials, and 25 days of holiday plus bank holidays.

At Global Sports, we're committed to providing our employees with a supportive and inclusive work environment, where they can thrive and grow in their careers.

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