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Care Navigator

1 month ago

London, Greater London, United Kingdom Healthcare Central London Full time
Job Title: HIU Care Navigator

Job Summary:

The HIU Care Navigator will play a crucial role in supporting individuals who are high intensity users of urgent and emergency care services. This position requires a healthcare professional with excellent communication and interpersonal skills to coordinate and deliver tailored support to these individuals.

Key Responsibilities:

  • Identify and review the needs of high intensity users, referring them to suitable providers as needed.
  • Coordinate and track the delivery of services, ensuring effective and timely support.
  • Work collaboratively with healthcare professionals, social care services, and third sector organizations to provide patient-centered care.
  • Develop and maintain accurate records, using clinical systems and medical records to inform decision-making.
  • Provide education and training to local health and social care professionals on the HIU service and its benefits.

Requirements:

  • English and Maths GCSE.
  • Specialist knowledge or interest acquired through training and extended courses related to healthcare.
  • Proven record of excellent written and verbal communication and interpersonal skills.
  • Good organisational and time management skills.
  • Able to prioritise and manage own workload and show initiative to complete tasks independently and with multi-disciplinary teams.

Working Arrangements:

This role is hybrid, with 4 days spent in practice and 1 day working remotely. The post holder will be required to work across several practices within the designated PCN structure.

Healthcare Central London is committed to actively supporting diversity and inclusion, ensuring that all employees are valued, treated with dignity and respect, and enabled and supported to reach their potential.