Healthcare Navigator

2 weeks ago

London, Greater London, United Kingdom NHS Full time
About the Role

We are seeking a skilled and compassionate Care Navigator to join our team at NHS. As a key member of our primary care team, you will play a vital role in providing exceptional patient care and support.

Main Responsibilities:

  • Process and signpost patients to the appropriate healthcare professional based on their presenting condition
  • Answer incoming phone calls, transferring calls or dealing with caller requests appropriately
  • Process patient requests for appointments and repeat prescriptions
  • Initiate contact with patients, team members, and external agencies as needed
  • Enter read-code data on Emis Web clinical system and maintain accurate patient records

Requirements:

  • Educated to GCSE level or equivalent
  • Active signposting or Care Navigator training qualification
  • Healthcare qualification (level 2) or working towards gaining equivalent level

Working with Us:

We are committed to providing high-quality healthcare services that meet the needs of our patients. As a Care Navigator, you will be part of a dynamic team that values collaboration, innovation, and patient-centered care.

What We Offer:

  • A supportive and inclusive work environment
  • Opportunities for professional development and growth
  • A competitive salary and benefits package

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