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Third Party Property Damage Claims Specialist
2 months ago
We are seeking a highly skilled Third Party Property Damage Claims Advisor to join our team at Hastings Direct. As a key member of our claims team, you will play a crucial role in investigating and resolving third-party property damage claims.
Key Responsibilities- Investigate and assess third-party property damage claims, gathering relevant information and evidence.
- Liaise with external parties, such as claimants, solicitors, and other insurance companies, to negotiate and settle claims.
- Analyse policy documentation to determine coverage and applicability.
- Evaluate liability and quantum to determine accurate settlement amounts.
- Manage a caseload of claims while ensuring adherence to company guidelines and regulatory standards.
- Collaborate with internal teams to gather insights and share knowledge for continuous improvement.
- Keep accurate and up-to-date records of claims activities using the company's systems.
- Prior experience in liability investigations and negotiations, ideally within an insurance or legal context.
- Strong analytical skills to assess claims and determine liability and settlement amounts.
- Excellent communication and negotiation abilities, with the capability to engage with external stakeholders professionally and empathetically.
- Exceptional organizational skills to manage multiple claims simultaneously while meeting deadlines.
- A proactive and self-motivated approach to work, with the ability to adapt to changing priorities.
- Proficiency in using computer systems and relevant software applications.
- A commitment to delivering exceptional customer service and representing our values.
- An attractive salary based on experience.
- Flexible working arrangements, including hybrid working options.
- A competitive bonus scheme, based on individual and company performance.
- A range of benefits, including private healthcare, dental plans, and cycle to work schemes.
- Opportunities for professional development and career growth.
We pride ourselves on our 4Cs culture, which focuses on getting it right for our colleagues, customers, company, and community. We believe in creating a positive and inclusive work environment, where everyone has the opportunity to thrive.
