Service Operations Manager

4 days ago


Ely, Cambridgeshire, United Kingdom Eptura Full time
Job Description:

Eptura is seeking a highly skilled Service Operations Manager to lead our site delivery teams. As a key member of our operations team, you will be responsible for ensuring seamless service delivery to our customers.

With a strong focus on customer satisfaction, you will work closely with our sales and customer experience teams to deliver exceptional results. Your expertise in operational planning and quality management will drive efficiency and excellence throughout the business.

This role requires excellent leadership skills, with the ability to motivate and develop a high-performing team. You will be responsible for managing day-to-day operations, including scheduling, resource allocation, and performance monitoring.

As a seasoned operations professional, you will have a proven track record of delivering results in a fast-paced environment. You will be able to analyse complex data sets, identify areas for improvement, and implement effective solutions.

The estimated salary for this role is £55,000 - £65,000 per annum, depending on experience.



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