Swimming Operations Support Specialist

3 days ago


Beaconsfield, Buckinghamshire, United Kingdom Sporting House Full time
About the Role

Our team at Sporting House is seeking an Operations Assistant to support the delivery of our swimming programmes across the UK. This is an exciting opportunity for a motivated individual to join a dynamic team and contribute to the growth and success of our organisation.

Key Responsibilities
  1. Meet and greet customers, checking them in to our venues and ensuring seamless entry to the site.
  2. Maintain the highest standards of hygiene and cleanliness at the site, providing a safe and welcoming environment for our customers.
  3. Provide lifesaving supervisory duties during lessons, ensuring the safety and well-being of our customers.
  4. Support Swimming Teachers and Business Managers in the delivery of our programmes, providing exceptional customer service in all client engagement activities.
  5. Build solid relationships with new and existing clients, providing a warm and welcoming experience for all customers.
Requirements
  1. Ability to swim to a reasonable standard, with confidence in water and submerge to 2m depth.
  2. Enthusiastic and confident personality, with a consistent professional manner.
  3. Excellent customer service skills, with the ability to engage and build solid relationships with clientele.
  4. Previous experience in a customer-facing role, with effective organisational and time management skills.
  5. Lifeguard and first aid qualifications desirable, but not essential as training can be provided.

We are looking for someone who is passionate about delivering exceptional customer service and contributing to the growth and success of our organisation. If you have the skills and experience we are looking for, we would love to hear from you.



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