Client Account Manager

1 month ago


United Kingdom Dexters Estate Agent Group Full time
Job Title: Client Account Manager

As a Client Account Manager at Dexters Estate Agent Group, you will be responsible for managing the financial accounts for landlords and tenants of a portfolio of properties. Your role will involve processing tenant rent payments, dealing with payment issues, and providing a trusted service to our clients.

Key Responsibilities:
  • Process tenant rent payments and deal with payment issues or queries from landlords or tenants.
  • Process contractor payments and reconcile client accounts.
  • Deal with account queries from landlords, tenants, and contractors, and provide excellent customer service.
  • Receive and process invoices, and manage communication with landlords and tenants.
  • Prepare invoices and statements as required, and ensure accurate record-keeping.
  • Reconcile client accounts and process tenant deposit refunds.
  • Manage utilities for properties, pay bills, and recharge communal utility bills to tenants.
  • Process landlords' terms and conditions, and ensure correct setup and non-resident landlord status.
  • Assist internal departments with client account queries and provide support as needed.
Requirements:
  • Knowledge of IT systems, including Microsoft Word, Excel, and Outlook.
  • Knowledge of the property industry is an advantage.
  • Strong communication and interpersonal skills, with a trustworthy and genuine persona.
  • Able to work in a fast-paced and stressful environment, with excellent time management skills and ability to prioritize work.


  • United Kingdom Dexters Estate Agent Group Full time

    Job Title: Client Account ManagerAs a Client Account Manager at Dexters Estate Agent Group, you will be responsible for managing the financial accounts for landlords and tenants of a portfolio of properties. Your role will involve processing tenant rent payments, dealing with payment issues, and providing a trusted service to our clients.Key...


  • United Kingdom Dexters Estate Agent Group Full time

    Job Title: Client Account ManagerAs a Client Account Manager at Dexters Estate Agent Group, you will be responsible for managing the financial accounts for landlords and tenants of a portfolio of properties. Your role will involve processing tenant rent payments, dealing with payment issues, and providing a trusted service to our clients.Key...


  • United Kingdom Dexters Estate Agent Group Full time

    Job Title: Client Account ManagerAs a Client Account Manager at Dexters Estate Agent Group, you will play a crucial role in managing the financial accounts for our landlords and tenants. Your primary responsibility will be to ensure seamless financial transactions, maintain accurate records, and provide exceptional customer service.Key...


  • United Kingdom Dexters Estate Agent Group Full time

    Job Title: Client Account ManagerAs a Client Account Manager at Dexters Estate Agent Group, you will play a crucial role in managing the financial accounts for our landlords and tenants. Your primary responsibility will be to ensure seamless financial transactions, maintain accurate records, and provide exceptional customer service.Key...


  • United Kingdom Dexters Estate Agent Group Full time

    Job Title: Client Account ManagerAs a Client Account Manager at Dexters Estate Agent Group, you will play a crucial role in managing the financial accounts for our landlords and tenants. Your primary responsibility will be to ensure seamless financial transactions, maintain accurate records, and provide exceptional customer service.Key...


  • United Kingdom Dexters Estate Agent Group Full time

    Job Title: Client Account ManagerAs a Client Account Manager at Dexters Estate Agent Group, you will play a crucial role in managing the financial accounts for our landlords and tenants. Your primary responsibility will be to ensure seamless financial transactions, maintain accurate records, and provide exceptional customer service.Key...

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