Accommodation Office Team Leader

1 month ago


Horley, Surrey, United Kingdom Card Factory Full time

Location: 15 High Street, Horley. RH6 7BJ

Contracted Hours Available: 14

About the Role

We are passionate about delivering exceptional customer experiences and are now looking for a Team Leader to help drive the success of our stores.

Responsibilities

As a Team Leader, you will be responsible for:

  1. Supporting your Store Manager in achieving commercial growth.
  2. Developing a team culture that prioritizes customer satisfaction.
  3. Leading the store team, particularly in the absence of the Store Manager.
  4. Ensuring great standards and exceptional service every day.
Qualifications

You will be:

  1. Customer-focused with a passion for delivering excellent service.
  2. Able to demonstrate strong leadership skills.
  3. Positive and forward-thinking in your approach.
  4. Comfortable reviewing store performance data.
  5. Commercially aware.
  6. An engaging and enthusiastic team player.


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