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Group Sales and Events Coordinator

1 month ago

Burton upon Trent, Staffordshire, United Kingdom Hilton Hotels Full time
Unlock Your Potential as a Group Sales and Events Coordinator

Are you passionate about delivering exceptional customer experiences and driving revenue growth? We're seeking a highly motivated Group Sales and Events Coordinator to join our team at Hilton St Georges Park, the home of English football.

This unique Hilton property offers a world-class environment for our leisure guests, world-class sport teams, and corporate clients. As a Group Sales and Events Coordinator, you will be responsible for maximising revenue opportunities in the areas of group reservations, conferences, and events by driving sales leads and increasing conversions.

Key Responsibilities:

  • Receive and convert incoming enquiries to achieve targets and maximise revenue
  • Seek opportunities to increase sales and conversions within the team
  • Manage an events schedule to maximise yield
  • Focus on a consistently executed up-selling approach
  • Build strong relationships with customers to fully understand their needs
  • Arrange and carry out hotel show rounds
  • Ensure the complete administration and execution of all planned events
  • Participate in hotel promotional activities

What We're Looking For:

  • Good organisational and administration skills
  • Positive attitude and good communication skills
  • Commitment to delivering a high level of customer service
  • Confident telephone manner
  • High level of IT skills
  • Excellent grooming standards
  • Demonstrated previous experience working in a sales environment

Why Choose Hilton?

At Hilton, we believe that every job makes the stay. We're committed to delivering exceptional customer experiences and creating unforgettable memories for our guests. If you're passionate about sales, events, and customer service, we'd love to hear from you.