Event Planning and Coordination Expert

2 weeks ago


Burton upon Trent, Staffordshire, United Kingdom Heaton House Farm Full time
Event Coordinator Role Overview

Heaton House Farm is a family-run business that provides exceptional events, specializing in weddings, as well as corporate meetings and charity events. We are seeking an experienced Event Coordinator to join our team and contribute to the success of our events.

Responsibilities:
• Oversee the setup and management of events, including learning how our event spaces can be utilized and showing potential clients around the venue
• Manage general day-to-day administrative tasks, such as answering emails, booking appointments, and managing the accommodation system
• Collaborate with the senior coordinators to finalize arrangements with clients and coordinate events on the day
• Assist with the coordination of Heaton House flagship events and complex events with alternative cultural considerations

Requirements:
• Experience in events or hospitality management, with a degree in events or hospitality management preferred
• Excellent customer service skills, with the ability to provide a 5-star level of service to clients and guests
• Attention to detail, with a keen eye for the smaller details that make a perfect event
• Strong administrative skills, including the ability to confidently prepare documentation and provide an organized, seamless event
• Good communication skills, with the ability to speak with clients and guests confidently and effectively
• Self-motivation, with the ability to compile your own to-do list and work independently
• Organizational skills, with the ability to oversee several projects at once
• Flexibility, with the ability to work weekends and evenings as needed

What We Offer:
• A rewarding experience working as part of a friendly, award-winning events team
• Variety, with no two days ever being the same
• Support, with a friendly family-run company that cares about its team members
• Progression, with opportunities to grow and develop as the company grows
• Flexibility, with options for working from home or in the office, and flexible hours and shifts
• Staff events, with opportunities to celebrate successes and build relationships with colleagues
• Guest experience, with opportunities to stay overnight at the farm and experience our rooms and services
• Discounts, with discounts on tickets and products
• Staff Referral scheme, with rewards for bringing new team members to the company
• Competitive salary, with a starting salary of £26,500 FTE dependant on experience
• Insurance, including life and permanent health insurance, and a company pension scheme
• 28 days holiday, with increasing holiday entitlement as service is completed
• Free car parking

Heaton House Farm is a unique and exciting company to work for, with a strong focus on customer service, teamwork, and progression. If you are a motivated and organized individual with a passion for events and hospitality, we would love to hear from you.
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