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Customer Relationship Coordinator
2 months ago
Salary: £55K-65K + excellent benefits package
This pivotal role in the UKI supply chain organization will accelerate our journey to win with customers as defined in our Supply Chain strategy. The successful candidate will collaborate and influence the Customer Logistics Collaboration team to deliver customer service excellence measured by leading Supply Chain KPI's: Case-fill, On Time Performance, TAS (Trade Advantage Survey) and LCCs (Logistical Controlled Costs).
Key Responsibilities:
- Collaborate with internal and external stakeholders to create and drive the customer collaboration supply chain roadmap, delivering differentiated service & solutions for customers at affordable cost.
- Participate in local S&OP+ forums / feeder meetings, representing our strategic customer needs.
- Build collaborative customer relationships and engage associates to drive high performance collaboration.
- Develop and implement best-in-class learning and development support, including access to our in-house Mars University.
- Contribute to an industry competitive salary and benefits package, including company bonus.
Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request.
About UsMars is a family-owned business with more than $35 billion in global sales. We produce some of the world's best-loved brands: M&M's, SNICKERS, TWIX, MILKY WAY, DOVE, PEDIGREE, ROYAL CANIN, WHISKAS, EXTRA, ORBIT, 5, SKITTLES, BEN'S ORIGINAL, and COCOAVIA. Alongside our consumer brands, we proudly take care of half of the world's pets through our nutrition, health and services businesses such as Banfield Pet Hospitals, BluePearl, Linnaeus, AniCura, VCA and Pet Partners. The Mars Five Principles – Quality, Responsibility, Mutuality, Efficiency and Freedom – inspire our 140,000 Associates into taking action every day towards creating the world we want tomorrow.