Customer Service Coordinator

3 weeks ago


Slough, Slough, United Kingdom QA Full time

Customer Service Coordinator Role

We are seeking a skilled Customer Service Coordinator to join our team at QA, a leading training organisation. As a Customer Service Coordinator, you will be responsible for delivering high levels of customer service to our learners and apprentices.

Key Responsibilities:

  • Answering inbound calls from customers
  • Working with internal and external stakeholders to deliver our services
  • Delivering high levels of customer service to assist the wider team
  • Performing administrative tasks and data entry where needed

Requirements:

  • Experience in a customer service role within an office environment
  • Experience of data entry, administration (Excel, MS Office and other IT systems etc)
  • GCSE qualifications or equivalent (4-9 or A-C grade in English, Maths and Science)
  • Ability to travel to our Slough office 2-3 days per week
  • Holds full right to work in the UK and is able to undergo relevant background checks

About QA:

QA is a UK leading training organisation providing high quality courses to our learners and apprentices. We are committed to empowering people through learning about all things tech.



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