Customer Service Coordinator
3 weeks ago
Customer Service Coordinator Role
We are seeking a skilled Customer Service Coordinator to join our team at QA, a leading training organisation. As a Customer Service Coordinator, you will be responsible for delivering high levels of customer service to our learners and apprentices.
Key Responsibilities:
- Answering inbound calls from customers
- Working with internal and external stakeholders to deliver our services
- Delivering high levels of customer service to assist the wider team
- Performing administrative tasks and data entry where needed
Requirements:
- Experience in a customer service role within an office environment
- Experience of data entry, administration (Excel, MS Office and other IT systems etc)
- GCSE qualifications or equivalent (4-9 or A-C grade in English, Maths and Science)
- Ability to travel to our Slough office 2-3 days per week
- Holds full right to work in the UK and is able to undergo relevant background checks
About QA:
QA is a UK leading training organisation providing high quality courses to our learners and apprentices. We are committed to empowering people through learning about all things tech.
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